Social Media Specialist

Job Description

SOCIAL MEDIA SPECIALIST

AIRLINE COMPANY

ROLE IS HYBRID ONSITE IN THE GREATER SEATTLE AREA, WA

$25-$31/hr, $4,224-$5,456/month COMPENSATION RATE (depending on experience)

PLEASE NOTE: This role is not open to Corp to Corp.

OUR COMPANY – MURPHY & ASSOCIATES

Murphy & Associates has had the privilege of providing technology and business consulting services to over 150 diverse clients in the Greater Seattle Area since 1980. We take great pride in our full disclosure model and low margins which attracts top tier talent. We are transparent with our employees. Our business model fosters loyalty, satisfaction, and consistent delivery of quality services from the consultants on our team. Through it all, Murphy & Associates has stayed true to its roots, partnering with highly qualified technology and business consultants and working closely with our clients, fairly and ethically.

THE CLIENT

The company is a large airline company in the Greater Seattle Area.

SOCIAL MEDIA SPECIALIST

About the Role:

We're looking for a Social Media Specialist to keep our channels running and our community engaged. You'll manage the day-to-day conversation with our guests, keep content publishing on time, and help the team stay organized. You'll also create content, from quick-turn trend responses to planned posts. Most of your work will be based in the Pacific Northwest, with occasional opportunities to travel for production.

What You'll Do:

Community Management

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• Monitor and respond to comments, DMs, and mentions in brand voice
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• Flag customer issues, emerging conversations, and potential risks to the right teams
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• Surface community insights and recurring themes to inform content and strategy
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Social Operations

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• Publish and schedule content across Alaska's social channels
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• Help build and maintain the social content calendar, tracking deadlines, approvals, and assets
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• Coordinate with the social and influencer team and cross-functional partners to keep content moving on time
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• Keep assets organized and accessible after shoots and launches
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Content Creation

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• Shoot, edit, and produce short-form video, photo, and copy for social, from same-day trend responses to planned content
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• Stay fluent in social trends, sounds, and formats, and bring that knowledge back to the team
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YOUR SKILLS AND EXPERIENCE

Job-Specific Experience, Education & Skills:

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• Required: Community management experience, ideally for a consumer brand
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• Hands-on experience with social publishing
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• Highly organized; comfortable juggling real-time conversation, quick-turn requests, and planned work
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• Sharp copywriting instincts and a natural ear for brand voice
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• Sound judgment on when to respond, when to escalate, and when to stay quiet
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• Portfolio showing social content you've created and published
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• Shooting and editing skills (Premiere, CapCut, or similar)
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• Comfortable with occasional travel
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• Preferred: Photography or motion graphics experience
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• Airline, travel, or loyalty program experience
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WORK ENVIRONMENT

Duration: 11/1 to start, to run for 6 months, with chance to extend.

Location: Role is mainly based in Seattle, WA, with some onsite work in SeaTac, WA, although some travel will be involved.

Daily Schedule: M-F, 40 hours a week, no OT anticipated.

Hardware: Client will provide.

Role Requirements: Client requires a background test & a drug screen before start.

Submittal Requirements: Candidates must provide an impressive portfolio showing social content you've created and published.

BENEFITS

We offer the opportunity to participate in health, dental, and vision insurance, along with a 401k.

HOW TO APPLY

Please register your interest by applying here with your LinkedIn profile.

KEYWORDS

Social media specialist, schedule content, publish content, content manager, social content calendar

Murphy is an Equal Opportunity Employer. We will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law.