Inside Sales Specialist

Job Description

Job Description

Benefits:

• Health insurance
• Opportunity for advancement
• Profit sharing
• Training & development
• Vision insurance
• Dental insurance

About Us
At FASTSIGNS of Kansas City, we've worked hard to create a customer-focused culture while having fun with our team. This has allowed us to become a million-dollar-plus center that ranks in the top 100 FASTSIGNS centers while retaining fantastic team members who get the job done. Our sales team is knowledgeable and possesses the technical expertise to understand and execute our clients’ visions. Our Inside Sales and Customer Service Specialists build personal relationships with many of our customers, consistently finding innovative solutions to their problems. When not hard at work, we enjoy team-building activities, such as supporting local eateries or hosting backyard barbeques.

The Role
This isn't about aggressive pitching or hard selling. We are looking for a relationship-driven partner who excels at asking the right questions to truly understand our clients' visions. You'll own your customer relationships from the first conversation to the finished product: answering inquiries, building quotes, following up, and moving each order through to completion. You'll work alongside our existing sales team and coordinate with design and production to get jobs done right.

Duties Include:

• Greet and assist walk-in, email, E-commerce, and phone customers.
• Proactively build and follow up on sales leads from incoming inquiries and referrals. 
• Recommend excellent products and follow Brand Standards.
• Handle project paperwork and follow procedures from start to finish.
• Prepare estimates and follow up on them.
• Update customers on order status and schedule changes.
• Keep the retail space clean , organized, and inviting.
• Handle invoicing , project paperwork, and weekly status reports to support the team. 
• Embrace the “Everybody Sells” mindset and spot sales opportunities.
• Join a rapidly growing team where your voice matters and every individual plays a vital role in achieving our shared goals.

What We Are Looking For:

• Experience: 2 to 3 years of proven experience in high-impact, customer-facing, or sales-driven environments (exposure to the print, signage, or marketing industry is a major plus).
• Consultative Mindset: Someone who naturally converses with business owners as a consultant rather than a high-pressure salesperson.
• Operations & Execution: Professional experience handling phone calls, call routing, taking/processing detailed job orders, and staying organized in a fast-paced retail environment.
• Drive: A demonstrated ability to actively drive sales growth and exceed performance targets.

How to Apply
Submit your application and we'll get back to you promptly!

FASTSIGNS is the franchise industry leader with over 700 locations. We have the most extensive training programs, both online and in-person, in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS, we pride ourselves on providing the best customer service in the sign industry, and to prove it, we survey our customers to ensure we constantly improve our service.