Streaming CX & Support Specialist
UP Entertainment
UP Entertainment is seeking a Customer Experience/Support Specialist to provide ticket-based support for our streaming service. The role emphasizes written responses, troubleshooting tech issues, and driving customer satisfaction and retention across multiple platforms. Hybrid Atlanta location; experience with Zendesk and analytics tools is a plus. You will collaborate with cross-functional teams to improve self-service resources and overall user experience. #J-18808-Ljbffr
Vacancy posted 1 day ago
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