Billing & Collections Coordinator

Billing & Collections Coordinator

LHH is partnering with a well-established law firm in Morris County, NJ to bring on a Billing & Collections Coordinator to their growing team.

This position plays a key role in supporting the firm's billing operations, working closely with attorneys and clients to ensure accurate invoicing and timely collection of outstanding balances. The ideal candidate will have prior experience within a law firm environment and strong familiarity with 3E (Elite) or comparable legal billing systems. This role requires a high level of attention to detail, professionalism in client communication, and the ability to navigate billing platforms efficiently.

Key Responsibilities

• Prepare, review, and process client invoices in accordance with firm policies and client-specific billing guidelines
• Partner with attorneys and legal staff to ensure accuracy of billing entries, rates, and matter details
• Manage electronic billing (e-billing) submissions through client portals, including LEDES formats
• Ensure adherence to outside counsel guidelines and client billing requirements
• Maintain accurate and organized billing records within 3E (Elite) or similar systems
• Support reporting and audit requests related to billing activity
• Monitor aging reports and proactively follow up on outstanding invoices
• Identify overdue accounts and communicate with clients via phone, email, and billing portals to facilitate collection
• Address billing inquiries, discrepancies, and payment issues in a professional and timely manner
• Document all collection activity and maintain thorough records
• Investigate short payments, chargebacks, and billing variances, escalating high-risk accounts as needed

Qualifications

• High school diploma required; additional education a plus
• 13+ years of experience in e-billing, accounts receivable, or collections, preferably within a law firm environment
• Hands-on experience with 3E (Elite) or similar legal billing systems
• Proficiency in Microsoft Excel and billing platforms
• Strong analytical, problem-solving, and organizational skills
• Excellent written and verbal communication abilities
• Ability to manage multiple priorities and work independently in a deadline-driven environment
• High level of discretion and ability to handle confidential information

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. 2 weeks PTO

Equal Opportunity Employer/Veterans/Disabled