Guest Service Representative

$19 - $21 per hour

Dimension Hospitality, LLC

Hampton Inn & Suites Alexandria Old Town Area South

Compensation: $19.00 to $21.00 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role

As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

Greet guests and provide friendly, helpful service
Assist with check ins, check outs, room assignments, and reservations
Answer guest questions and resolve issues promptly
Operate the front desk system and process payments
Communicate with housekeeping and other departments
Maintain the front desk area in a clean and organized manner
Handle guest requests and escalate concerns when needed
Provide local information and general hotel assistance

Why You Will Love It Here

Supportive team environment
Opportunities to grow in front desk and hotel operations
A role where you meet new people and make a daily impact

Ready to Join the Team? If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

EOE

Qualifications

What Makes You You

Strong customer service and communication skills
Friendly, positive, and professional presence
Comfortable using computers and hotel systems
Dependable, organized, and able to multitask
Prior hotel or customer service experience is helpful but not required
Flexible to work any shifts including holidays and weekends

Hotel with 213 Rooms

An old town within reach of the D.C. buzz. We're minutes from Mount Vernon George Washington's estate Christ Church and the Old Town area. Downtown Alexandria is just over two miles away, and Washington D.C. is a short drive to the north. Catch a game at the Capital One Arena or RFK Stadium while you're there. Closer to home, free WiFi and breakfast are yours.

A free hot breakfast is served daily with fresh-baked waffles and hearty oatmeal with toppings.

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Guest Service Representative in Alexandria, VA vacancy

Guest Service Representative
...Dimension Hospitality - 5821 Richmond Highway - Responsibilities: Greet guests and provide friendly, helpful service; Assist with check-ins, check-outs, room assignments, and reservations; Operate the front desk system and process payments; Communicate with housekeeping...
Suggested
Dimension Hospitality
Alexandria, VA
5 hours ago
Guest Service Agent
...Job Description Job Description Description: We are seeking a friendly and courteous Guest Service Representative to join our team. As a Guest Service Representative, you will be responsible for greeting, registering, and servicing guests in a professional and sustainable...
Suggested
StepStone Hospitality Inc.
Arlington, VA
15 days ago
Guest Service Agent
...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...
Suggested
Daily paid
Full time
Part time
Immediate start
Shift work
HHM Hotels
Arlington, VA
10 days ago
Guest Service Agent
...and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta... ...value, and amazing hospitality to every guest, every stay, across 1000+ properties in... ...is first point of contact and therefore represents the brand as all guests enter the hotel....
Suggested
Temporary work
Seasonal work
Work at office
Local area
Shift work
Weekend work
Day shift
Afternoon shift
Sonesta International Hotels
Arlington, VA
4 days ago
Guest Service Agent
...Guest Services Agent The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission... ...their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel. Duties and Responsibilities...
Suggested
Temporary work
Seasonal work
Work at office
Local area
Shift work
Weekend work
Day shift
Afternoon shift
sonesta
Arlington, VA
15 hours ago
Guest Service Agent
...Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager...
Daily paid
Full time
Part time
Immediate start
Shift work
Whiteface Lodge
Arlington, VA
1 day ago
Guest Service Agent
...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Immediately greet guests and offer...
Daily paid
Full time
Part time
Immediate start
Shift work
The Rittenhouse Hotel
Alexandria, VA
1 day ago
Guest Service Agent
...The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure...
Peachtree Hospitality Management
Falls Church, VA
4 days ago
Guest Service Representative
...Description POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and... ...Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes...
Work experience placement
Local area
Marriott International Inc
Oxon Hill, MD
1 day ago
Guest Service Agent
...HHM Hotels - - Responsibilities: Greet guests and assist with check-in and check-out; Register guests and assign rooms; process payments; Respond to guest requests and resolve complaints or escalate as needed; Balance accounts and conduct audits when applicable; Assist...
HHM Hotels
Arlington, VA
3 days ago
Guest Service Agent
...HHM Hotels - - Responsibilities: Greet, register and service guests in a friendly and courteous manner; Make and confirm reservations; Transmit and receive messages, using telephones or the PMS system; Respond to guest requests in a timely manner; Receive and resolve...
HHM Hotels
Alexandria, VA
4 days ago
Guest Service Agent
...Peachtree Hospitality - 171 West Falls Station Boulevard - Responsibilities: Process guest check-ins and check-outs; Secure payment and verify billing; Assist guests with reservations and requests; Anticipate guest needs and provide solutions; Maintain brand standards...
Peachtree Hospitality
Falls Church, VA
3 days ago
Guest Services Representative Holiday Inn Central, Washington DC
$19.5 - $21 per hour
...Description The Holiday Inn Washington DC-Central/White House is currently searching for a full time, experienced Guest Services Representative for our Logan Circle neighborhood hotel in Washington DC. Job Purpose: Responds in a professional and courteous...
Full time
Work at office
Local area
All shifts
Flexible hours
Shift work
Night shift
Hotel Equities
Washington DC
13 days ago
Guest Service Representative
...Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members...
Nothing Bundt Cakes
Vienna, VA
2 days ago
Guest Service Agent (Agente de servicio al huésped)
Job Description Job Description Overview Oportunidad: Agente de servicio al huésped Saludar, registrar y atender a los huéspedes de manera amable y cortés de acuerdo con los estándares del hotel/marca y de sostenibilidad. Su camino de crecimiento Supervisor...
HHM Hotels
Arlington, VA
24 days ago
Guest Service Agent - Hilton Alexandria Old Town
$40 per hour
...yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process you're spreading the light and warmth of hospitality...
Local area
Worldwide
Night shift
Hilton
Alexandria, VA
3 days ago
Guest Services Representative Holiday Inn Central, Washington DC
...Greenwood Hospitality Group - - Responsibilities: Greet and welcome guests upon arrival; Register guests into the computer and verify reservations; Promote the guest loyalty program and handle benefits for members; Handle guest payments at check-in and checkout and manage...
Greenwood Hospitality Group
Washington DC
1 day ago
Guest Services Representative (Casual)
...Guest Service Team Member Reporting to the Director of Guest Services, a Guest Service Team Member will be responsible for working a variety of positions. This includes greeting guests, providing general customer service. Assist patrons with finding their seats, providing...
Hourly pay
Casual work
Shift work
Weekend work
Afternoon shift
Events DC
Washington DC
4 days ago
Guest Experience Concierge & Conference Services
Compass Group USA in Arlington, VA is looking for a Customer Service Concierge / Receptionist to assist with meeting planning, catering, and event coordination. The ideal candidate will possess strong multi-tasking skills and a genuine commitment to providing excellent...
Compass Group USA
Arlington, VA
1 day ago
Guest Service Agent (Agente de servicio al husped)
Oportunidad: Agente De Servicio Al Husped Saludar, registrar y atender a los huspedes de manera amable y cortes de acuerdo con los estndares del hotel/marca y de sostenibilidad. Su camino de crecimiento Supervisor de recepcin o coordinador de ventas Gerente de...
Hersha Hospitality Management
Arlington, VA
4 days ago
Guest Service Agent
...Job Description Job Description We are seeking a Guest Service Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: Register and assign rooms to guests Confirm...
SHIVKRUPA HOSPITALITY INCORPORATED
Oxon Hill, MD
a month ago
Guest Service Agent
...Job Description Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you... ...duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable...
Daily paid
Flexible hours
Shift work
Austin TownePlace Suites by Marriott
Capitol Heights, MD
8 days ago
Guest Service Agent
...Guest Service Agent-JLL Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow...
Daily paid
Shift work
JLL
McLean, VA
15 hours ago
Cruise Reservations & Guest Services Agent
...seeking a Ticket Office Agent in Alexandria, Virginia. The successful candidate will warmly greet guests, distribute boarding passes, and provide exceptional customer service throughout the boarding process. This role involves collecting payments, confirming cruise...
Work at office
Hornblower Corp
Alexandria, VA
1 day ago
Guest Services Rep Part
...Extended Stay - - Responsibilities: Assist guests and answer phones at the front desk; Check guests in and out and collect payments following company procedures; Maintain front desk area and lobby in compliance with standards; Process daily front office paperwork and...
Extended Stay
Fairfax, VA
3 days ago
Guest Services Rep Part
...POSITION PURPOSE AND SUMMARY The Guest Services Representative (GSR) position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...
Weekly pay
Minimum wage
Local area
All shifts
Extended Stay America
Fairfax, VA
15 hours ago
Guest Services Rep Part
$15 per hour
...Understand and communicate in English proficiently to interact with guests, associates and outside vendors. Proficient operation of... ...of education and experience. Job Description The Guest Services Representative ("GSR") position must demonstrate and promote a strong...
Weekly pay
Minimum wage
Local area
All shifts
RadNet
Fairfax, VA
5 hours ago
GUEST SERVICE AGENT
...Guest Service Agent The purpose of a Guest Service Agent is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. Essential Duties and Responsibilities: Operate the front desk...
Work at office
Shift work
Stonebridge Companies
Washington DC
5 days ago
Internal Job Guest Services Agent
$20 - $25 per hour
...experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy's... ...Remember to Live," an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels...
Flexible hours
Shift work
Viceroy DC
Washington DC
3 days ago
Guest Service Agent - Waldorf Astoria Washington DC
$40 per hour
...Guest Services Agent Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as a Guest Services Agent on the Front Office Team! The iconic Old Post Office has been reimagined...
Full time
Work at office
Local area
Worldwide
Shift work
Night shift
Weekend work
Weekday work
Hilton
Washington DC
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Service Representative. Be the first to apply!