Administrative Assistant

Job Description

Job Description

Why Hickam Communities?

At Hickam Communities, we turn housing into homes. We recognize that our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace. We value results, teamwork, innovation, and mutual respect. Come join our team and be part of a nationally recognized leader in property management and development, where we view ourselves as trailblazers as we tackle the challenges ahead.

Our Benefits:

• Generous time off policies (including 11 paid holidays, generous Accrued Time Off increasing with years of service, paid sick time, annual day of service, and floating holiday)
• 401(k) plan with a company match
• Various comprehensive Medical, Dental, & Vision plan options for you and your family
• Flexible Spending Account and Dependent Care Flexible Spending Account
• Long Term Disability, Basic Term Life and AD&D, optional supplemental life insurance
• Tuition Reimbursement program and continuous training and development opportunities
• Wellness program (group challenges, seminars, gym membership reimbursement)
• Employee Assistance Program

Job Description

The Administrative Assistant acts as an administrative resource for the Leasing Office and secretarial duties of the group/office, much of which is of sensitive and confidential nature.

Primary Responsibilities:

• Attend weekly team meetings and trainings as requested.
• Review prospective residents’ applications to verify their qualifications for the community according to all company, local, state, federal and other applicable laws and regulations.
• Handle telephone inquiries, internet leads and walk-in traffic and manage lead follow up through CRM.
• Utilize features/benefits, selling to communicate community value.
• Responsible for ensuring coverage of office hours and maintaining office supply inventory
• Promote positive resident relations by working to make the living experience, particularly first impressions, of the highest quality
• Communicate effectively with internal and external customers with respect to differences in cultures, values, beliefs and ages.
• Perform administrative functions required to lease property (to include processing applications, data entry, general correspondence, waitlist maintenance and resident files).
• Execute projects assigned by Leasing Manager
• Support the Leasing Manager and leasing consultants with all aspects of Leasing Operations

Job Requirements:

• High School Diploma or GED required; Bachelor's degree in a business related field preferred
• Minimum 1 - 3 years experience working in an administrative role required
• 2 - 5 years human resources or administrative experience preferred
• Experience with computer systems required including web based applications and Microsoft Office
• Able to summarize and communicate moderately complex information in varied written and verbal formats
• Able to provide a high level of customer service to internal and external customers
• Able to manage multiple assignments and tasks and work under pressure
• Must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy