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Fraud Analyst

eTeam Inc

Job Role: Fraud Analyst
Location: Minneapolis, MN 55402 & Charlotte, NC (Hybrid)
Duration: 7-month contract


Job Description:
Working hours: 8-4:30, includes a half-hour lunch.


Top 3 skills:


  • Ability to work independently and efficiently to interpret spreadsheets and alert notes.
  • Ability to manage time to complete daily assigned work, which can vary day to day.
  • Writing and phone skills - Ability to clearly and succinctly submit written reports/documentation and communicate with agents and law enforcement via phone calls.
  • Attention to detail - organizing work, updating data on spreadsheets, ensuring case documentation is complete.
Responsibilities:
  • Reviews customer and account data to determine if customer is the victim of Elder or Vulnerable Adult Financial Exploitation.
  • Contacts internal partners as needed to ensure complete information for APS reports.
  • Submits Adult Protective Services Reports via online forms, fax or phone calls to APS agencies and law enforcement.
  • Documents findings in case management system and tracking spreadsheets
Vacancy posted 4 days ago
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