Event Captain - Peak Events New York

Freshly renovated and reimagined, Peak with Priceless brings the New York City skyline closer than ever, one breathtaking seat at a time 101 floors above it all. Part-time team members who meet the requirements are eligible for:

• State Applicable Time Off
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace
• Employee Discounts and much more!

Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ dining experience. Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous manner to ensure gracious hospitality. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipate and accommodate the needs of the guests.
• Maintain general cleanliness of assigned stations and the entire venue.
• Will direct event staff and oversee event operations.
• Provides professional and exceptional service.
• Presents menus, answers question and make suggestions for all food and

beverage items.

• Informs guests of all food and beverage specials, with prices.
• Required to solicit any allergy or dietary restrictions from each guest.
• Accurately enter all orders into the POS system.
• Ensures the delivery of all food and beverage to the guests.
• Follow supervisor’s instructions, communicate with and support co-workers

while being a team player.

• Possesses in-depth knowledge of all food and beverage menus and the company.
• Serves all beverages in accordance with all state regulations and alcohol

awareness training standards.

• Complies with Department of Health and company sanitation standards.
• Works as part of a team and provides help and support to all fellow team

members.

• Accurately completes all end-of-shift financial procedures.
• Communicates the needs of the guests to Front-of-House and Heart-of-House

support staff, managers, and chefs. * Properly sets-up floor and other opening/closing procedures as directed by management, including:

• Ensures all tables, chairs and banquettes are clean and free of debris
• Sets tables with proper settings
• Wipes down chairs, tables, and banquettes
• Stocks side-stations with prescribed supplies
• Completes opening duties as assigned or directed.
• Completes closing duties as assigned or directed.
• Reports all breakage, and damage of equipment or furniture immediately to

management.

• Attends and participates in daily pre-service meetings.
• Attends and participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members, and sharing knowledge while

leading by example.

• Portrays a positive and professional attitude.
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting

hotel environments. * Works as part of a team and provides help and support to all fellow team members. * Assist and/ or complete additional tasks as assigned.

EDUCATION/WORKING KNOWLEDGE:

* Minimum 2 years server experience or equivalent related Tao Group Hospitality experience required.

• Minimum 2 years of food and beverage experience required.
• Previous banquet or event experience in a high-volume, fine dining or upscale

hospitality environment is required Experience in a high-volume restaurant/nightclub/lounge.

• Comprehensive knowledge of classic cocktails required.
• Basic familiarity with wine varietals and classic regions around the world

required. SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to

read

• Must be able to stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs. with or without assistance
• Work in an environment that is subject to varying levels of noise, crowds,

and smoke, the severity of which depends upon the guest volume * May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

• Exposure to cleaning materials
• May work extended hours irregular shifts, evening and/or weekend shifts, and

holiday work may be required

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to

Company standards * Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment