Account Director

Job Description

At LG&P, we're a collaborative and supportive team that fosters creativity, curiosity, and a growth mindset. We believe in the power of diverse perspectives and encourage open communication and experimentation.

LG&P is seeking an Account Director, to manage a group of client accounts and drive profitable growth through account planning and new business development against individual and team revenue and profitability targets. The Account Director will develop and execute account plans, guide day-to-day account activity, support the development of account team members, and serve as a trusted advisor to clients.

Key Responsibilities

• Manage and grow assigned client accounts, driving revenue, margin and new business development against annual targets.
• Develop and execute account plans for new and existing accounts, establishing short- and long-term objectives and the tactical plans to achieve them.
• Guide and support team members, including coaching and feedback.
• Serve as the primary point of contact for assigned clients, building strong relationships at the manager and director level.
• Develop and deliver client presentations, design and pricing proposals, and manage the production and implementation of programs.
• Track account financials, including forecasting, budgeting and profitability reporting.
• Identify and pursue new business opportunities with existing clients and targeted prospects.
• Work closely with Design, Project Management and Production teams to ensure quality results and on-time, on-budget delivery.
• Act as liaison between the client and LG&P In-Store Agency and as a representative of LG&P In-Store Agency.
• Investigate and resolve client issues and recommend process improvements.
• Provide excellent customer service to internal and external customers.
• Complete other job-related duties as assigned.

Requirements:

• Proven results in Account Management role (minimum 5 years) preferably in an industry with in-store marketing experience
• Experience guiding or coaching account team members
• Track record of growing client accounts and meeting revenue targets
• Marketing Experience or Exposure
• University or College Degree
• Strong written, oral and presentation skills
• Highly proficient with MS Office and/or Google Drive as a communication platform
• In-Store Marketing and/or Retail Experience an asset
• Ability to travel, as necessary.