Smoothie King Team Captain
Smoothie King #1976
Job Description
Job Description
Qualifications
- Guest services: 1 year (Preferred)
- Barista experience: 1 year (Preferred)
- Day Shift (Preferred)
- Night Shift (Preferred)
Full Job Description
We are looking for purpose-driven Team Captain to become an ultimate ambassador of our brand. As a Team Member you will help Guests meet their fitness and nutrition goals by assisting them to help select smoothies and retail products that inspire them to maintain a healthy and active lifestyle. The successful Team Member will be passionate about the brand and demonstrate willingness to take on new challenges.
As the supervisor, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
About Smoothie King
We believe each day is filled with promise and possibility. And our purpose is to help you get the most out of it. That’s why each of our ingredients is chosen carefully, and every one of our blends is crafted masterfully. So you can be your best self, live your best life, and rule the day.
Responsibilities:
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
- Making custom-blended smoothies the “Smoothie King Way”
- “FRIENDLY UPSELLING” of our nutritional supplements and vitamins
- Providing guests with information regarding our products
- Providing the best TOTAL experience in the business
Qualifications:
- Energetic and dynamic individuals who are excited about health and fitness
- Strong interpersonal and customer service skills
- Food Service experience preferred but not required
- Ability to think outside the box to satisfy our guests
- Genuine care and understanding for people's needs
- Prior retail sales experience in the Nutrition/Fitness Industry is a PLUS!
Job Types: Full-time, Part-time
Work Location: In person
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