SERVICE ADVISOR
A-1 Auto Service Inc
Job Description
Job Description
Description:
A-1 TOYOTA NOW HIRING!
Experienced Service Advisors Needed!!!
Do you have Service Writer experience in either a dealership or high volume auto center? Increase your earning potential while taking your career to the next level with one of the area’s top dealerships, A-1 Toyota!
Our Service Department is busier than ever and we are currently adding experienced Service Advisors to our award-winning team. The ideal candidate will be high-energy with several years of experience selling automotive service work in either a dealership or high volume auto/tire center. Knowledge of warranty vs. non warranty service work is essential. Verifiable, proven track record of success in sales and customer satisfaction is a must! Must be willing to work Saturdays and have a valid Driver’s License with a clean, insurable, driving record.
We offer an excellent compensation package including commission based on your productivity! This is a great opportunity to take your earning potential and career to the next level.
Our Service Advisors have the opportunity to interact with hundreds of customers to build customer loyalty by developing trust and ensuring confidence in our dealership as a care-giver for their vehicle safety and reliability. This role requires managing many customers, priorities, communication and follow-up throughout the day.
Responsibilities include:
- Setting, and confirming appointments with customers
- Greeting customers in a timely and friendly manner
- Determining vehicle needs based on customer information and a vehicle walk-around
- Using a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle
- Producing repair orders for customers with full transparency including cost and time estimates
- Communicating with Technicians and Parts Associates to ensure timely completion of work
- Follow-up with customers on the status of their vehicle
- Setting and achieving targeted sales goals
- Providing an exceptional customer experience to drive loyalty
A-1 Toyota is the original Toyota dealership in New England. In fact, A-1 Toyota is proud to be the 4th oldest Toyota dealership in the country. For over 50 years, our family-owned and operated dealership has provided an unparalleled customer experience.At A-1 Toyota we know that our success is driven by our team of talented sales and service professionals. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!
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