Automotive Service Advisor

Tuffy Automotive Service AdvisorTuffy is one of the largest automotive service franchises in the country, and we are always looking for qualified individuals to join our team of automotive service professionals.Benefits/PerksPaid Holidays and Paid Time OffCareers Advancement Opportunities - we are always looking to promote from within!Reimbursement for any successfully completed ASE certificationsFlexible Scheduling with a rotating day offClosed on SundaysCompetitive Compensation with bonus incentivesJob SummaryWe firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.ResponsibilitiesMake Customer Satisfaction number oneIdentify primary concerns and determine customer needs through open-ended questionsProfessionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefitsConduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointmentQualificationsMaintain a positive, energetic attitude throughout the dayBasic knowledge of menu-based computer softwareStrong organizational skillsDemonstrates the desire to improve and advance personally and professionallyTwo years of experience in an auto repair facility is a plusValid driver's license with an acceptable driving recordFlexible schedule and able to work weekdays, weekends, eveningsIf you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team! Compensation: $45,000.00 - $70,000.00 per yearOur Mission StatementTo Provide the Best Automotive Repair Service in the Industry Through a Continuous Commitment to Quality and Customer Service.There was a time in America when you either did it right or you didn't do it at all. Your work was your reputation. Character was forged from a solid job well done — again and again. At Tuffy, we still do things the old-fashioned way. The right way. In fact, Tuffy offers full-service automotive maintenance and repair with a guarantee on parts and labor that you can take to any store. Because to us, there's only a right way. Tuffy. Done Right. Period.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tuffy Corporate.