Sales Manager (Full Time)

If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter’s Careers. As a Full Time Sales Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. What You’ll Do Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14. Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits. Maintain a genuine customer focus on the sales floor. Foster a positive, safe, and inclusive environment for employees and customers. Consistently model service standards and omni‑channel experience while coaching others to success. Lead and execute an assigned business focus area through planning and detailed follow‑through. Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution. Utilize customer feedback to identify areas of opportunity to implement actions to drive results. Build customer loyalty through company‑sponsored programs, including credit. Offer consistent, in‑the‑moment feedback to store team and raise performance concerns to Store Manager. Recognize exceptional performance through positive reinforcement and appreciation. Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls. Qualities we’d love in a candidate A positive and solutions‑oriented mindset. Effective and professional verbal and written communication skills. The ability to manage multiple tasks at once. Proficient computer and technology skills (Outlook, Excel, web navigation, etc.). A variety of skills and experiences. A high school diploma or GED. Physical and Schedule Requirements Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling. Stand or walk for extended periods of time; climb up and down a ladder. Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week. Benefits we love: Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life. Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Education “Advance You” Program, which helps you earn a GED or a bachelor’s degree tuition‑free or learn English as a second language. Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more! The opportunity to build skills and grow as an individual. We provide professional and personal development to shape your career. Development programs to help you grow in your current role and beyond. Carters is an Equal Opportunity and #J-18808-Ljbffr