Bilingual HR Generalist

Our client is revolutionizing retail with innovative solutions that elevate and humanize the in-store experience. They excel in research, strategy, design, and manufacturing across their global offices. They craft compelling customer journeys, transforming every brand interaction into a memorable experience. The Bilingual HR Generalist serves as a key partner to employees, leaders, and operations teams, supporting day‑to‑day human resources functions within a fast‑paced manufacturing environment. This role is responsible for employee relations, investigations, performance management, policy administration, training, compliance, and HR operational support. The ideal candidate is a hands‑on HR professional who thrives in an employee‑facing role, enjoys partnering with leadership, and can independently navigate complex workplace situations while supporting a positive employee experience. Responsibilities Serve as the primary HR point of contact for employees and leaders across assigned locations and departments. Partner with managers to address employee relations concerns, conduct investigations, and recommend appropriate resolutions. Support performance management initiatives including coaching, counseling, corrective action, and progressive discipline. Provide guidance and interpretation of company policies, procedures, and employment practices. Facilitate new hire onboarding and orientation programs. Maintain accurate employee records and HR documentation. Track and administer compliance‑related training, certifications, and employee development programs. Support payroll administration and serve as backup for payroll processes as needed. Conduct exit interviews and assist with employee offboarding activities. Partner with leadership to drive employee engagement, recognition, and retention initiatives. Assist with HR projects and programs related to compensation, benefits, leave administration, talent management, and organizational development. Support HR audits and reporting requirements while maintaining data integrity and confidentiality. Qualifications 5+ years of experience in an employee‑facing Human Resources role. Fluent verbal and written communication skills in both English and Spanish. Strong employee relations and workplace investigation experience. Experience supporting performance management, coaching leaders, and administering disciplinary processes. Knowledge of employment laws and regulations, including Illinois employment practices. Experience working within manufacturing, distribution, logistics, or union environments. Experience utilizing HRIS systems, ATS platforms, and Microsoft 365. Payroll processing experience. Bachelor's degree in Human Resources, Business Administration, or a related field. Strong interpersonal, communication, conflict resolution, and relationship‑building skills. Ability to manage multiple priorities in a fast‑paced environment while maintaining attention to detail. Demonstrated professionalism, sound judgment, discretion, and confidence. Additional Details 100% on‑site position based in Chicago with occasional remote flexibility as business needs allow. Preferred schedule aligns with manufacturing operations and employee support needs. Regular interaction with manufacturing employees and leaders on the production floor. Opportunity to play a key role in shaping employee experience, culture, and HR operations. Must be comfortable working in a dynamic, hands‑on manufacturing environment. #J-18808-Ljbffr