HR/Operations Assistant

Job Title: Human Resources/Operations Assistant Reports To: Director of Operations (DOO) Status: Non-Exempt Location: In-Person Salary range: $53,000 - $55,000

SUMMARY OF FUNCTIONS

Reporting to the Director of Operations (DOO), the Human Resources/Operations Assistant facilitates HR processes across all locations. Key duties include benefits administration, compliance (I-9 and background checks), payroll auditing, recruiting coordination, onboarding/offboarding, and performance review support. The role also involves training in advanced HR functions and general administrative tasks. Operational responsibilities include tracking insurance policies, contracts, and MOUs. This position also assists with building maintenance coordination and provides technical support to the IT Administrator, serving as the central communications hub for the Operations Team.

COMPANY OVERVIEW

3Strands Global Foundation (3SGF) is a California-based nonprofit with a mission to Prevent, Empower, Unite —working together to end human trafficking. Guided by our Survivor Advisory Board, we take a survivor-informed, trauma-responsive approach to every program, policy, and partnership. We are driven by detailed feedback from measurable outcomes to constantly learn and improve our programs. We envision a world free from human trafficking, where prevention is possible, support is accessible, and communities are united for change. Our work spans three core initiatives: Prevention Education – Equipping students, educators, industries, and service groups with the knowledge and skills to recognize warning signs, build protective behaviors, and take action. Direct Services – Offering case management, education, and employment assistance to survivors and individuals at risk, including services through our drop-in center in Sacramento. Community Engagement – Mobilizing communities, hosting awareness events, and collaborating with policymakers to advance prevention-focused legislation. At 3SGF, our core values shape everything we do: Integrity – Doing what’s right, always, and building trust through accountability. Collaboration – Partnering with communities and elevating survivor voices to create lasting change. Empowerment – Honoring each person’s story while fostering independence, agency, and choice. Flexibility – Meeting people where they are, navigating change with compassion and resilience. Innovation – Embracing new ideas and solutions to drive meaningful, lasting impact. We are a mission-driven, inclusive, and agile team committed to measurable change. To explore our programs and outcomes, visit our most recent Impact Report.

SPECIFIC JOB RESPONSIBILITIES

Human Resources Manages health, welfare, and 401K plans, including enrollments, changes, and terminations; coordinates with payroll and providers for accurate deductions. Performs customer service functions by answering employee requests and questions. Completes Forms I-9, verifies I-9 documentation and maintains I-9 files. Submits online investigation requests and assists with new-employee background checks. Sets annual holidays for agency Assists with leave management Payroll support and auditing. Assists with processing of new-hire onboarding and terminations. Assists with the preparation of the performance review process. Coordinates recruitment and interviewing by tracking candidates, scheduling meetings, and managing follow-up correspondence. Handles clerical tasks including scanning, mailing, and maintaining confidential employee files. Performs other related duties as assigned.

TRAINS WITH DOO TO PERFORM:

Audits of payroll, benefits or other HR programs. Employee Relations Documents employee relations issues and assists with drafting performance improvement plans (PIPs) under DOO guidance. Service as a first point of contact for general employee concerns, escalating appropriately and maintaining consistent, professional follow-through. State-level employment law compliance, especially California compliance. Maintains knowledge of California/Federal labor laws, manages mandatory postings, and tracks leave compliance (FMLA/CFRA). Leave Administration Administers leave requests from eligibility tracking to return-to-work logistics, ensuring compliance with state and federal laws. Training and Development Coordination Schedules and tracks mandatory compliance training (e.g., anti-harassment) to meet legal and grant requirements. Policy Development and Maintenance Researches, drafts, and maintains HR policies and procedures in the employee handbook, ensuring alignment with current California, other state, and federal law; coordinates DOO review and approval prior to distribution. HR Reporting and Metrics Compiles and maintains HR metrics including headcount, turnover, time-to-fill, and leave usage; prepares regular reports for leadership review. Supports compensation benchmarking efforts by gathering market data and assisting with internal equity analysis. Onboarding and Offboarding Manages full-cycle onboarding/offboarding workflows, including system setup, orientation, and exit surveys. Contractor and Consultant Administration Assists in the preparation, tracking, and renewal of independent contractor and consultant agreements; maintains contracts in HRIS systems, and ensures documentation is current and filed appropriately. Assists with contractor onboarding. Organizational Culture and Engagement Supports engagement initiatives and surveys to inform organizational improvements in alignment with 3SGF values. Operations Assist with filing and tracking for Operations, HR, and IT. Maintain Monday Boards for information access and project tracking. Assist with Building Maintenance including obtaining quotes, collecting contract documents, and making service appointments. Assist with event tracking and planning for accommodation of internal and external events taking place at The Table. Development Provide HR information required for applications or funder reporting. Share social media and posts with network Attend networking events to grow 3SGF, locally as requested Attend events, tradeshows or speaking events as needed for 3SGF, locally as requested

REQUIRED SKILLS

At least 2 years HR experience and 1-2 years Office Management experience. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Working understanding of human resource principles, practices and procedures. Excellent time management skills with a proven ability to meet deadlines. Excellent project management skills Ability to function well in a high-paced and at times stressful environment. High facility with Microsoft Office applications (Word, Excel, Outlook) and Google Drive, Docs, and Sheets

DESIRED SKILLS

Bachelor's degree in human resources or related field and/or equivalent experience. SHRM-CP credential preferred. Proven ability to manage and nurture relationships, build rapport, and instill hope. Proven ability to work well in a team environment; and Attention to detail and ability to organize and track large amounts of information efficiently and accurately; Sound judgment, ability to take initiative and provide constructive feedback, and analytical and problem‑solving skills; Disciplined with priorities and works well under deadline pressures; Professional presentation in demeanor and written and oral communication; High level of honesty and integrity; Ability to work in a high ambiguity environment; complete self‑starter; and Personable and sustained positive attitude.

CULTURE

The individual will represent the company in a respectful and appropriate manner; encourage company growth; remain flexible and adapt to change; operate within budget and work to decrease costs; follow and uphold company policy at all times; act as an enthusiastic and positive force as a member of the team; ensure that records are secure; act with urgency and in the best interest of the company; report all suspicions or observations of wrongful or illegal acts; complete all paperwork accurately; maintain a high degree of confidentiality; maintain the highest level of honesty and integrity; cooperate and participate in any special project, event or request as directed.

WORKING ENVIRONMENT

In person, some travel may be required for training and development events. 3SGF is an equal-opportunity employer fully committed to achieving a diverse workforce. 3SGF does not discriminate based on race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression. 3SGF is a Fair Chance Employer and encourages individuals with lived experience to apply. Justice history will not disqualify candidacy in most cases. #J-18808-Ljbffr 3Strands Global Foundation