Project Coordinator

Job Description

Job Description

Project Coordinator – Project Planning & Implementation (PP&I)
System Integrations - Lebanon, TN

ABOUT US
For over 30 years, System Integrations has provided innovative technology services built on great customer service and accountability for our commitments. We value dependability, optimism, innovation, professionalism, and a good sense of humor. If you're passionate about what you do and like a challenge, we'd love to meet you.

POSITION OVERVIEW
We're seeking an organized, personable Project Coordinator to serve as the link between our Project Managers and field teams. Supporting two Project Managers, you'll make sure the right people are in the right place at the right time with the right information. This role offers a clear growth path into Project Management.

WHAT YOU'LL DO

• Schedule and dispatch technicians 1–2 weeks forward, with tentative schedules 1 month out
• Order lifts and equipment as needed
• Send project kickoff updates, progress reports, and closeout surveys to customers
• Audit technician notes and GPS data daily to verify accuracy and on-site arrival
• Address or escalate time entry and technician issues by 10 AM daily
• Keep project dashboards, tickets, and billing hours accurate and up to date
• Create and follow up on issue tickets for in-progress project issues

WHAT YOU BRING

• 3–5 years of experience in project coordination, dispatch, scheduling, or operations support
• Strong written and verbal communication with a calm, customer-first approach
• Highly organized, with the ability to manage competing priorities and deadlines
• Proficiency with ConnectWise, Site Owl, SmartSheet, or similar tools
• Punctual and available for on-call needs

PREFERRED QUALIFICATIONS

• Experience in security integration, low voltage, electrical, or construction
• Working knowledge of access control, video surveillance, and alarm systems
• Field technicians looking to grow into project management are encouraged to apply!

WHAT WE OFFER

• Weekly pay via direct deposit
• Medical, dental, and vision (80% of premium covered by SI)
• Company HSA contribution and a company-paid $25,000 life insurance policy
• 401(k) with 3% Safe Harbor contribution plus potential 2% profit share
• Paid vacation (paid out if unused), sick time, and 9 paid holidays
• Clear growth path from Project Coordinator to Project Manager

System Integrations is an Equal Opportunity Employer.