Admissions Representative

Job Description Under direct supervision, recruit qualified candidates for the college's academic programs in a compliant, appropriate, and professional manner. Provide basic information, routine guidance, and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college's catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during telephone calls, interviews, and enrollment process. Job Responsibilities The expectation is that the majority of an Admissions Representative I time will be spent directly interacting with prospects/students either in person or on the phone. It is also expected that the Admissions Representative meet all minimum standards outlined per the performance management program. Prospect/Student Interaction (90%) Take inquiry calls from all potential students interested in learning about the programs. Return web inquiries and calls promptly with accurate information about the programs, entrance requirements, curricula, and academic standards. Make outbound phone calls to potential students who have expressed interest in attending the institution. Participate in organized phone‑a‑thons and dialing campaigns according to company best practices. Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students. Follow up on all inquiries that fail to schedule or show for an interview. Follow up interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns. Interviews Schedule and conduct student interviews, ensuring compliance with company policy regarding financial aid. Use only approved company materials during the interview process and conduct interviews according to the stated policies and procedures. Meet with potential students to explain the program offering and match the college’s benefits and advantages to the student’s needs, discussing suitable programs in accordance with the student’s desires, qualifications, and objectives. Make all efforts to ensure admissions management meets with the potential student and is well informed about the student’s motivations and concerns about attending the college. Mentoring and Guidance (5%) Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements. Serve as a liaison between student and campus, making all necessary enrollment forms available and assisting with completion as needed, including reviewing applications and related documentation for compliance. Partner with Finance to ensure a high level of customer service during the transition, and follow up to ensure that financial aid packaging is complete. Mentor and advise students to help them identify their unique skills and interests. Address any easily resolved inquiries, questions, concerns or issues (may refer more difficult issues to a more experienced staff member), and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements. Administrative (5%) Accurately account for all inquiries and the admissions activity associated with all inquiries. Complete daily activity reports. Ensure that all pre‑start paperwork is completed accurately and in a timely manner. Keep all required reports current and accurate, including information stored in the system. Attend and successfully complete all training for this position, as required at any time by the Company. Perform other duties as assigned by local leaders. Attend meetings as directed by supervisor. Key Behaviors Dependability: Responds to requests for service and assistance. Teamwork: Balances team and individual responsibilities. Decision Making: Displays willingness to make decisions. Communication: Effectively communicates with others. Time Management: Can complete all job requirements in allotted time. Work Ethic: Displays an organized and result‑oriented approach, and motivation to perform without extensive direction. Accuracy: Displays high quality of work and level of accuracy. Performs other duties as assigned. Comply with all policies and standards. Employer: Unitek College Location: Sacramento, CA Closing Date: Jul 13, 2026 #J-18808-Ljbffr