Office Manager

Job Description

Job Description

At the Robert Graham Allstate agency in Spring Hill, we believe that the best work happens when people feel empowered, supported, and genuinely happy to come in each day. We aren't just selling policies; we are building relationships and providing peace of mind to our neighbors right here in Tennessee. As our Office Manager, you will be the heartbeat of our workplace. Your role goes far beyond simple administration; you will be the person who keeps our operations moving, supports our agents, and ensures that every client who walks through our doors feels heard and appreciated. We are looking for someone who takes pride in creating an organized, positive environment where people can do their best work. You will have the opportunity to make a real impact on how we serve our community, shaping our daily rhythm and helping us reach our goals. If you have a knack for balancing details with people-focused service and want to be part of a team that values your voice, we would love to welcome you to our office.

Responsibilities

Oversee the daily operations of the office to ensure everything runs smoothly and efficiently.

Support the sales team by managing scheduling, client documentation, and follow-up processes.

Serve as the primary point of contact for clients, ensuring they feel welcomed and well-supported.

Maintain accurate client records and ensure all agency processes remain compliant with company standards.

Manage office supplies, handle routine administrative tasks, and assist with occasional marketing outreach.

Collaborate with the team to brainstorm and implement new ways to improve the client experience.

Requirements

At least 3 years of experience in office administration or insurance agency operations.

Active Property Casualty and Life Health insurance licenses in Tennessee.

Strong organizational skills with a focus on attention to detail.

Polished communication skills for handling client interactions and team coordination.

Proficiency in Microsoft Office Suite and agency management software.

Proven track record of managing workflows effectively in an office setting.

Benefits
Paid Time Off (PTO)###Hands on Training###Mon-Fri Schedule###Evenings Off###