Service Desk Analyst
SunSource
SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America's leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair.
Hands on CURRENT 2 to 5 years of experience working in the Helpdesk, supporting large organizations (supporting 3,000 to 4,000 users) as a Level 1 with some level II experience with an associate degree or equivalent.
- Adding new users/computers
- Passwords
- Deleting users from AD
- New hire account set up and de-provisioning experience.
- Working knowledge with Teams, One Drive and Share point
- Should know how to assign the license and recapture licenses
- Installation/set up
- Trouble shoot any issue.
- Experience with Print Server
- Setting up
- Resetting Password
- Trouble shoot VPN/Wi-Fi issues
- Open/modify/close Service requests.
- Work well under pressure.
- Team player/ Work in a Team environment
Vacancy posted 1 day ago
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