Front Office Representative

Job Description

Job Description

Job Title:Front Front Office Representative

Location:Miami, FL

Job Type: Full-time

Note On-campus work in Miami, FL

About Us:

We are seeking a friendly and professional Front Office Representative to be the first point of contact for our organization. In this pivotal role, you will be responsible for creating a welcoming atmosphere for visitors and clients, managing incoming calls, scheduling appointments, and performing various administrative tasks.

Key Responsibilities:

• Greet and welcome visitors promptly and professionally.
• Answer and direct incoming phone calls efficiently.
• Schedule and confirm appointments and meetings.
• Manage the front desk area to ensure it is tidy and presentable.
• Handle incoming and outgoing mail and packages.

Requirements:

• High school diploma or equivalent; additional education or certification is a plus.
• Proven experience as a front office representative or similar role.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and a customer-focused attitude.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Proficiency with Microsoft Office Suite and common office equipment.