Assistant General Manager - Tatte Darien, CT

The Role The Assistant General Manager (AGM) is a key member of the café leadership team and supports all aspects of café operations dedicated to delivering a warm, authentic, and inspiring environment for both guests and team members. In the absence of the General Manager, the AGM assumes responsibility for café operations while continuing to lead with hospitality, operational excellence, and accountability. Successful Assistant General Managers are passionate about developing people, creating exceptional guest experiences, and executing operational excellence. They lead by example, inspire their teams, and help prepare the next generation of café leaders. Key Responsibilities Support the General Manager in leading all aspects of café operations Model authentic, warm hospitality and coach team members to deliver exceptional guest experiences Recruit, hire, onboard, and develop team members who embody Tatte's values and culture Coach, develop, and performance manage managers and hourly team members Lead difficult conversations with professionalism, empathy, and accountability Maintain Tatte's brand, visual, and operational standards Lead efficient day-to-day café operations and shift execution Ensure food safety and sanitation standards are consistently upheld Support café-level communication and change management initiatives Contribute to food, labor, and controllable costs remaining within company expectations Support café administrative responsibilities Other duties as assigned Essential Functions / Working Conditions Ability to work a flexible schedule based on business needs, including mornings, evenings, weekends, holidays, and emergencies as needed Ability to work 10+ hour shifts and stand, sit, squat, walk, and climb stairs for extended periods Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds Qualifications & Experience Minimum 1 year of restaurant management experience in a high-volume, full-service, or polished fast-casual restaurant Ability to perform effectively in a fast-paced, evolving environment Excellent verbal and written communication skills Highly organized with strong attention to detail High integrity and professionalism High school diploma or equivalent Preferred Bachelor's degree in Hospitality Management or Associate degree in Hotel & Restaurant Management Proficiency in Microsoft Office including Word, Excel, and Outlook Experience with UKG/UltiPro, Toast POS, CrunchTime, and TeamworX Current ServSafe, Allergen, and ChokeSaver certifications Our Benefits & Perks Competitive Pay: $66,000–$78,000 annually, depending on experience Quarterly bonus program Paid vacation and sick time 401(k) with company match Free employee assistance program services Flexible schedule with no late nights Health, dental, and vision insurance Free meals and drinks Exciting potential for growth Please note that Tatte is an E Verify employer. #J-18808-Ljbffr Tatte Bakery & Cafe