Custodian Female - Full Time

Female CustodianDo you take pride in creating clean, inviting spaces that leave a lasting impression? The Santa Barbara Zoo is looking for a Female Custodian to uphold the highest standards of cleanliness and guest experience in one of the region's most cherished destinations. Be a part of a mission-driven team committed to conservation and education!Position Status: Regular, Hourly, Non-Exempt; Full-TimeSchedule: Sunday - Thursday, 10:00 am - 6:30 pmCompensation: $19.80, up to $20.80/hr*You must also complete the Zoo's Official Employment Application on the next page in order to be considered for the position*Summary: Under the general direction of the Director of Facilities & Horticulture, the Female Custodian ensures the Zoo's presentation standards for cleanliness and maintenance are met by keeping work areas clean, picking up trash, and reporting unsafe or unsightly conditions.Essential DutiesSweeps, mops, scrubs, and vacuums floors of buildings, using cleaning solutions, tools and equipmentCleans or polishes walls, ceilings, windows, plant equipment and building fixtures, scrapers, brooms, and a variety of hand and power toolsCleans and disinfects drinking fountains and restroom facilities including sinks, toilets, and urinals; fills dispensers with towels, soap, toilet paper, and other items; cleans mirrors, tile, and windows; unclogs drains and toiletsPicks up paper and other debris from zoo grounds, walkways, and areas adjacent to zoo facilities; sweeps concrete surfaces adjacent to zoo buildingsGathers and empties trashNotifies management personnel concerning the need for major repairs or additions to building operating systemsDusts furniture, walls, machines, and equipmentAdheres to the Zoo's policies and procedures as outlined in the Employee Policy ManualApplies and exemplifies "green" (sustainable) practices whenever possibleAttends monthly all-employee meetings when scheduledSecondary DutiesGuest Relations:Greets every guest with a smileThanks guests for supporting/visiting the ZooAnswers phone calls, voice mails, and e-mails promptlyEnsures the Zoo's presentation standards for cleanliness and maintenance are met by keeping work areas clean, picking up trash, reporting unsafe or unsightly conditionsAssociates with guests to assist and share informationResponds to all guest inquiries, complaints, and comments according to Zoo guest relations proceduresMaintains a clean neat appearance and adheres to the Zoo's uniform dress codeTakes responsibility for staying informed about happenings at the Zoo, such as reading employee communications and attending meetingsReflects the qualities outlined in the Guest Relations Statement, the Zoo's Core Values, and the Employee PledgeApplies and exemplifies "green" (sustainable) practices whenever possibleOther miscellaneous duties as requiredPosition Criteria:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and environmental characteristics described below are representative of the knowledge, skill, ability, and working and physical elements required of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Requirements:Open to female applicants only (BFOQ exception applies). This position will primarily service women's restrooms.Education & Experience:High school diploma or GED preferred, or any combination of education, training, and/or experience equivalent to two years of experience performing custodial dutiesPrior paid janitorial experience preferredKnowledge, Skills, & Abilities:Basic knowledge of janitorial methods, materials, tools, and equipment used in modern custodial and general maintenance workProper methods of storing equipment, materials, and suppliesAppropriate safety precautions and proceduresProper lifting techniquesMaintain tools and equipment in clean working orderObserves health and safety regulationsMeet schedules and timelinesAbility to follow oral and written directionsAbility to read signs and safety labelsEffective oral and written communication skillsAbility to develop productive and friendly relationships at workAbility to interact courteously and respectfully with supervisors, fellow employees, volunteers, and our guestsAbility to exercise safe work habitsAbility to work independently and collaborativelyPhysical Demands & Work Environment:Requires the ability to access all areas of the facilityAbility to negotiate the zoo work environment including behind-the-scenes, lawns, gravel, and hilltopMust be able to participate in operational practices; including climbing stairs, manipulating tools (ability to reach and grasp), and standing/walking for long periods of timeMust be physically able to operate a variety of machines and equipment including electric cart, forklift, and two-way radioMust regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 poundsAbility to exert a negligible amount of force frequently or constantly push, pull, or otherwise move objectsThe ability to reach overhead, above the shoulder horizontallyThe ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguingThe ability to bend, climb, stretch, twist, kneel, crouch, stoop, or reach with your body, arms, and/or legsThe ability to quickly move the hand, hand together with an arm, or two hands to reach, grasp, manipulate, or assemble objectsTools Used:Two-way radioMop and broomDusterJanitorial cartOther janitorial equipment and tools as requiredBenefits & Perks:Great team, beautiful grounds, amazing animal collection, sunshine & ocean view almost year-round!Free parking, free guest passes, unlimited free tea/coffee every morning, 20% discounts on food services and retail purchasesAccess to the Collabornation learning platform, professional development, and lunch & learn opportunitiesWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.