Banquet Manager
Full-time
Marriott International
JOB SUMMARY Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience
• High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations
• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
• Applies knowledge of all laws, as they relate to an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Maintains established sanitation levels.
• Manages departmental inventories and maintains equipment.
• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
• Schedules banquet service staff to forecast and service standards, while maximizing profits.
• Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams
• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Ensures employees understand expectations and parameters.
• Strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
• Observes service behaviors of employees and provides feedback to individuals.
• Monitors progress and leads discussion with staff each period.
• Participates in the development and implementation of corrective action plans.
• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
• Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations
• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
• Applies knowledge of all laws, as they relate to an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Maintains established sanitation levels.
• Manages departmental inventories and maintains equipment.
• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
• Schedules banquet service staff to forecast and service standards, while maximizing profits.
• Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams
• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Ensures employees understand expectations and parameters.
• Strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
• Observes service behaviors of employees and provides feedback to individuals.
• Monitors progress and leads discussion with staff each period.
• Participates in the development and implementation of corrective action plans.
• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
• Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Vacancy posted 24 days ago
Similar jobs that could be interesting for youBased on the Banquet Manager in West Palm Beach, FL vacancy
$22 - $24 per hour
...Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.... ...cultural institutions on the planet. Position Summary The Banquet Supervisor will support the F&B Operations Supervisor and Director...SuggestedHourly payFull timeLocal areaFlexible hoursAfternoon shift$19 - $23 per hour
...Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.... ...cultural institutions on the planet. Position Summary The Banquet Captain oversees the efficient operation of banquet functions...SuggestedHourly payFull timeLocal areaFlexible hoursShift workWeekend workDay shiftAfternoon shiftWeekday work- ...Banquet Staff Position Since 1947, The Colony Palm Beach has been the center of Palm Beach social life hosting U.S. Presidents, European... ...and cleanliness, submit requisitions for supplies to manager. Oversee set up and break down all equipment for each event...SuggestedWork at officeLocal areaImmediate startWeekend workAfternoon shift
- ...through events and educational programming. Reports to the Marketing Manager. Responsibilities Plan, schedule and execute public and private... ...monitor class descriptions; compile instructor biographies, Banquet Event Orders (BEOs) and sales contracts; create class...SuggestedFull timeWork at officeLocal areaFlexible hoursAfternoon shift
Eataly North America
West Palm Beach, FL2 days ago - ...Events Department at The Colony, assisting both the Director and Manager of Special Events in all aspects of planning, coordination, and... ...with all event documentation, including proposals, contracts, Banquet Event Orders (BEOs), Resume, Timelines, internal memos,...SuggestedWork at officeAfternoon shift
The Colony Hotel
Palm Beach, FL7 days ago $100k
...transform their lives through events like Unleash the Power Within (UPW), Date With Destiny (DWD), and Mastery University. Senior Event Manager (Luxury & VIP Experiences) Global Travel Required | Hybrid Flexibility Target Compensation: $100,000 Base Robbins Research...Contract workFor contractors- ...seamless, compliant experiences across regions and time zones. Responsibilities include venue sourcing, contract reviews, AV coordination, budgeting, and on-site management, with opportunities to impact global programs and improve processes. #J-18808-Ljbffr Houlihan LokeyContract work
- ...and benefits below Legendary leadership certifies that our food, service, people and atmosphere are the best. Our Restaurant Managers lead and inspire the service and culinary teams to deliver the ultimate steakhouse experience… every guest, every time. They bring...Weekly payFlexible hours
Longhorn Steakhouse
West Palm Beach, FL3 days ago - ...The Phoenix Organizatio n runs Denny's, Taco Bell, and Burger King restaurants . We are currently hiring Managers for multiple restaurants in the area! As a restaurant manager, you'll be a part of a community that thrives on service. If you are the leader that others...Full timeCurrently hiringImmediate startShift work
Burger King
West Palm Beach, FL4 days ago - ...Restaurant Manager Patel Management, LLC is currently hiring for a RESTAURANT MANAGER to join our network! Palm Beach Fl. and Brevard County Fl. Join a company that is 100% focus on its people. Patel Management has been in the Dunkin business for over 37 years with...Currently hiringWork from home
Patel Management, LLC
West Palm Beach, FL3 days ago - ...Restaurant Manager A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant...Remote workAll shifts
Baskin Robbins
West Palm Beach, FL1 day ago $100k - $110k
...Kitchen, Bandera, East Hampton Grill, South Beverly Grill, Honor Bar, Palm Beach Grill, and White House Tavern. Join the Hillstone Management Team! Are you passionate about hospitality and thrive in fast-paced environments? At Hillstone, we develop leaders who excel...RelocationHillstone Restaurant Group
Palm Beach, FL4 days ago- ...should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell - Okeechobee Blvd. in order to achieve customer satisfaction, quality service, compliance with store policies all while...Full timePart timeCurrently hiringImmediate startShift work
Taco Bell - Okeechobee Blvd.
West Palm Beach, FL4 days ago $32 - $36 per hour
...for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments. Disclaimer: This job description can be revised by management as needed....Part timeWork at officeWeekend workAfternoon shiftConstellation
West Palm Beach, FL13 hours ago- ...sponsorship activations, and special community engagement programs. Partner and work in close coordination with Foundation leadership to manage event committees, develop and promote donor recognition programs, and advance donor cultivation events, while collaborating with...Full timeTemporary workWork at office
MorseLife Health Systems
West Palm Beach, FLmore than 2 months ago - Restaurant General Manager Hospitality Starts Here: Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests...Contract workLocal area
The Indigo Road Hospitality Group
West Palm Beach, FL5 days ago - ...Restaurant General Manager KFC 1249 Palm Beach Lakes Blvd West Palm Beach, FL | West Palm Beach, FL 33401 Job Description Join the Fulenwider KFC/Taco Bell family and find a great career, because this is a place where great people work together in a growing company...Hourly payLocal area
Fulenwider Enterprises KFC & Taco Bell
West Palm Beach, FL1 day ago - ...Assistant Restaurant Manager An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations...All shiftsShift work
Dhanani Group
West Palm Beach, FL4 days ago - ...Assistant Restaurant Manager Assistant Restaurant Manager, reporting to the General Manager at our location at the Royal Poinciana Plaza in Palm Beach Island. Our managers train and develop team members to deliver our high quality food and amazing guest experience...Work at officeFlexible hoursShift work
TooJay’s Deli • Bakery • Restaurant
Palm Beach, FL3 days ago - ...for executing the restaurant plan, by achieving sales and profits goals and providing excellent Guest and Team service. The General Manager will manage the overall restaurant to ensure we are 1st Choice for our Guests and Employees. HOW YOU MAKE A DIFFERENCE EVERYDAY...Work at officeFlexible hoursShift work
Checkers Drive-In Restaurants , Inc.
West Palm Beach, FL4 days ago - ...Restaurant General Manager The Restaurant General Manager oversees all aspects of the hotel's restaurant operations, ensuring exceptional guest experiences, profitability, and adherence to quality and service standards. This role requires strong leadership, operational...Seasonal workWork at officeLocal areaShift work
Palm House
Palm Beach, FL4 days ago - Palm Beach Atlantic University in West Palm Beach, FL is seeking an Event Operations Coordinator (Part Time) to manage and execute external events across university venues. You will serve as the main operational contact for external clients such as summer camps, conferences...Part timeSummer workFlexible hoursAfternoon shift
$45k - $60k
...Job Description Job Description Bolay Fresh Bold Kitchen is redefining a career in hospitality. Restaurant Manager Salary: $45,000 to $60,000 depending on experience Position Overview: As a Bolay Restaurant Manager, you will be responsible for leading the...Hourly payCasual workLocal areaShift workBolay Enterprises
West Palm Beach, FL8 days ago- ...Job Description Job Description DUNKIN’ DONUTS RESTAURANT MANAGERS – FULL-TIME positions available. The Restaurant Manager will focus on motivating our teams, driving sales, controlling costs and maintaining our high standards. The General Manager is responsible...Full timeTemporary workShift workNight shiftWeekend work
Dunkin' Donuts
West Palm Beach, FL17 days ago - ...providing timely feedback. Responsibilities Include Perform all responsibilities of restaurant team members Support the Restaurant Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages...Shift work
Ontario Trillium Foundation
West Palm Beach, FL3 days ago - ...Job Description Job Description Job Summary: The Breakers Restaurant Manager is responsible for modeling enthusiasm, energy, and a friendly demeanor while leading the team to meet the standards of our culture and food and beverage division service filter. This position...Shift work
The Breakers Palm Beach
Palm Beach, FL5 days ago - ...District Manager Opportunity Due to tremendous growth, we are currently looking for District Managers in the Orlando and Miami areas. Position Title: Multi Unit Restaurant Manager Generally Reports To: Franchisee/District Manager/Director of Operations A Multi...Local area
Dunkin'
Riviera Beach, FL1 day ago - ...Special Events And Community Relations Manager Palm Beach Day Academy, established in 1920, is an independent coeducational day school, serving students from age 2 to Grade 8 on two campuses. The foundation of PBDA's program is the education of our students in an academically...Work at office
Palm Beach Day Academy
West Palm Beach, FL4 days ago - Overview HIRING MANAGERS BIG BUCKS! Flanigan’s is the largest and most popular restaurant chain in South Florida. We are now adding more units and seeking experienced restaurant managers who want to grow and prosper with us. A beloved South Florida institution since...Immediate startShift work
- ...standards Engage in community and market-related opportunities at the restaurant Minimum Requirements One (1) year previous restaurant management experience Must be able and willing to work a flexible schedule Minimum age 21 years Preferred Requirements One (1) year previous...Hourly payWork at officeLocal areaRelocationFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Banquet Manager. Be the first to apply!
Related searches
- banquet bartender West Palm Beach, FL
- banquet event West Palm Beach, FL
- banquet sales assistant West Palm Beach, FL
- banquet coordinator West Palm Beach, FL
- banquet cook West Palm Beach, FL
- banquet set-up West Palm Beach, FL
- banquet West Palm Beach, FL
- banquet catering manager
- banquet captain
- family group conference coordinator