Scrum Master

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets.

Our challenge

We are seeking an experienced Scrum Master to lead Agile teams in delivering high-quality software solutions. The ideal candidate will facilitate Scrum ceremonies, remove impediments, drive Agile best practices, and collaborate closely with Product Owners, Business Analysts, and development teams to ensure successful project delivery.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $105k - $115k/year & benefits (see below).

Role Responsibilities

• Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Coach teams on Agile and Scrum principles, fostering a culture of continuous improvement.
• Remove obstacles and resolve issues that impact team productivity and delivery timelines.
• Work closely with Product Owners to manage and prioritize product backlogs.
• Track sprint progress, team velocity, burndown charts, and other Agile metrics.
• Ensure adherence to Agile methodologies and organizational governance standards.
• Collaborate with cross-functional teams including Development, QA, DevOps, and Business stakeholders.
• Identify risks, dependencies, and impediments and proactively drive mitigation plans.
• Promote transparency and effective communication across all stakeholders.
• Support Agile transformation initiatives and mentor teams transitioning to Agile practices.
• Prepare and present project status reports, sprint metrics, and executive dashboards.

R equired Skills

• Strong experience as a Scrum Master in Agile software development environments.
• Expertise in Scrum, Kanban, SAFe, or other Agile frameworks.
• Experience facilitating distributed and cross-functional teams.
• Knowledge of Agile project management tools such as Jira, Azure DevOps, Rally, or VersionOne.
• Strong stakeholder management, communication, and conflict-resolution skills.
• Experience managing risks, dependencies, and release planning activities.
• Ability to coach teams and drive Agile maturity across the organization

P referred Qualifications

• Certified Scrum Master (CSM), PSM, SAFe Scrum Master, or equivalent Agile certification.
• Experience in Banking, Financial Services, or Insurance domains.
• Familiarity with DevOps, CI/CD, and cloud-based delivery models.
• Strong understanding of SDLC, software development, and quality assurance processes.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 20 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.