Bilingual Patient Appointment Coordinator

Patient Appointment Coordinator Bilingual Spanish (or Portuguese or Hindi)

Come join us at Women's Imaging Specialists, where our passion runs PINK! We have beautiful site locations to work in, great hours for work/life balance, excellent benefits and we are patient-centered focused! We are a well established women's imaging company that performs high-end imaging quality for our patients, 2D, 3D Mammography and Sonography. Come join our winning team ensuring patient quality today!

We are seeking a Patient Appointment Coordinator Bilingual Spanish (or Portuguese or Hindi) to help us serve our growing patient population at our Women's Imaging Specialists facilities. We currently have 15 physical locations that provide state-of-the-art 2D / 3D diagnostic medical imaging services specializing in digital mammography and breast ultrasound. This job is located in Cumming, GA.

You must have a pleasant personality, be a team player, and possess professional etiquette. Come join our growing team and see why "our passion runs pink!"

Job functions to include but not limited to:

• Accurate and efficient scheduling and rescheduling of all routine and diagnostic services for multi-site imaging provider.
• Understand custom requirements and variations among individual facility appointment schedules.
• Answer a high volume of incoming calls daily with a consistent and exceptional level of customer service.
• Accurate data entry of medical appointments, special instructions, patient information and appointment-specific chart notes.
• Create and maintain new referring provider practice information.
• Work successfully with direct coworkers and other medical facility staff as well as referring provider office staff.
• Prior knowledge of OSHA/HIPAA requirements is helpful.

This position requires:

• Must be fluent in English and 1 other language, preferably Spanish, Portuguese or Hindi
• Positive attitude and genuine love of people
• Desire to be part of a team
• Detail-oriented, including ability to follow step-by-step instructions and enter data accurately into the company's information management system.
• Ability to provide excellent customer service with an enthusiastic, can-do attitude
• Proven record of excellent attendance and punctuality
• Proven ability to work independently in a collaborative environment.
• Excellent data entry skills
• Exceptional Customer service skills
• Strong communication, organizational skills and time management
• Radiology and medical terminology a plus
• Ability to multi-task

Requirements:

• Must be a High School graduate (or equivalent) and must have 2 years of related work experience in a physician's office.
• Proficiency with basic Microsoft programs (Word, Excel, Outlook and Teams) and the ability and willingness to learn our scheduling and EMR software.
• Fluency in English and 1 other language

COMPENSATION:

• $17-$18/hr
• Monthly and annual bonuses after 30 days
• Employers pay 75% of health insurance premium for the employee and offers spouse or family coverage at employee cost.
• 80 hours of accrued PTO for year 1 & 2; 120 hours/year for year 3 and beyond! Plus, 8 paid holiday!
• 401k plan with a minimum of 4% employer contribution
• $50,000 Life Insurance policy at no cost to employee
• $500 Referral Program

If you fit these criteria and would like to pursue this opportunity, please provide your resume with any additional information you believe would be helpful. Please be sure to include all your contact information, including how and when you would like to be contacted.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person