Dental office Front Desk Receptionist/Insurance Coordinator

Job Description

Job Description

We are a Perio - dental office seeking a detail-oriented Dental Receptionist to join our team. The ideal candidate will be responsible for managing front desk tasks and providing excellent customer service to our patients.

Responsibilities:
- Greet patients in a friendly and professional manner
- Answer phone calls and schedule appointments
- Verify insurance information and process payments
- Maintain patient records and ensure confidentiality
- Assist with administrative tasks as needed
- Utilize dental software for patient management
- Adhere to HIPAA regulations for patient privacy
- Coordinate with referral for patient care

• Answering Telephone Call and Emails
• Scheduling, Rescheduling and Confirming Appointments
• Verifying Insurance
• Presenting Treatment Plans and Discussing Copayments
• Financial Arrangements & Collecting Copayments
• Submitting Dental Claims, Aging Reports, Posting Insurance Payments and Billing
• End of Day Reports

Occasionally assist in the back office with clinical duties

Qualifications:
- Previous experience in a dental or medical receptionist role preferred
- Knowledge of HIPAA regulations and medical scheduling procedures
- Excellent communication skills, both written and verbal
- Strong understanding of front desk operations and phone systems
- Ability to multitask in a fast-paced environment
- Experience in an administrative role is a plus
- Passion for patient service and satisfaction

Job Type: Full-time

Pay: $22.00 - $36.00 per hour

Expected hours: 24-32 per week

Benefits:

• Employee discount
• Opportunities for advancement

Schedule:

• 8 hour shift
• Monday to Thursday 8:30 AM- 5:00 PM.
• No weekends

Experience:

• Dental receptionist: 1 year (Required)

Work Location: In person

Benefits:

• Continuing education credits
• Employee discount
• Paid training