Data Architect - Managed Services

Role Description

This Data Architect position is a member of 3Cloud’s Managed Services team. He or she is responsible for ongoing development, support, escalations, and proactive maintenance for our client’s Azure Data Platform solution through the Managed Services teams processes, procedures, and tools. As a Data Architect, you will be a critical part of our core team that is essential to the success of our Managed Services division.

• Lead support of client’s Azure Data platform and Power BI Environment, including response to any escalations while helping to analyze and resolve incidents for customers' environment.
• Consult, develop, and advise on solutions in Microsoft Azure with tools such as Synapse, Data Factory, Databricks, Azure ML, Data Lake, Data Warehouse, and Power BI.
• Consult, develop, and advise on Power BI, including governance, strategy, report development, performance.
• Consistently learn, apply, and refine skills around data engineering and data analytics.
• Proactively mentor junior team members and actively give feedback on their work and performance.
• Design and deploy data pipelines, models, and AI-driven solutions for clients in various industries.
• Understand and work with customers on licensing involving Microsoft data solutions and understand the limits/advantages of each licensing platform.
• Takes responsibility for the quality of deliverables and solutions.
• Support and participate in the estimating of work to be done by self and others.
• Communicate ticket status information to all associated parties and escalate cases as appropriate.
• Interact with clients to identify issues, troubleshoot expediently, and follow up on issues via e-mail, ticketing system, and phone calls. Communicate technical issues and solutions with clients in business terms.
• Intentionally build relationships with client teams.
• Prioritize work appropriately, ask questions when priorities are unclear, and complete work accordingly.
• Quickly recognize when escalation is needed and promptly act.
• Create and maintain updated documentation for each client’s environment.
• Promote best practices for clients and internally to enhance and improve organizational processes.
• Periodically contribute to one or more 3Cloud internal communities.

Qualifications

• Bachelor’s degree in Computer Science, Mathematics, or related field, or equivalent certification and experience.
• Experience working in a support role and understanding standard support processes (i.e., ITIL).
• 3+ years working with data and business intelligence solutions on the Microsoft tool stack for Business Intelligence (ADF, SQL DW, Synapse, Databricks, Power BI, etc.), or other vendor Business Intelligence tools (Business Objects, MicroStrategy, Qlik, SAP).
• Strong verbal and written communication skills.
• A passion for problem solving and learning new technologies.
• Client relationship skills and experience managing vendors.
• Ability to work in a fast-paced, rapidly changing environment.
• Strong desire for personal development and learning, including commitment to continuously upgrading your technical skills as the data landscape changes.

Requirements

• Ability to design large-scale Databricks Lakehouse architectures for healthcare environments.
• Deep understanding of Delta Lake patterns, medallion architecture, optimization, and governance.
• Skilled at designing ingestion frameworks, transformation models, semantic layers, and orchestration patterns.
• Experience evaluating and improving existing data platforms, codebases, and pipelines.
• Ability to guide a team of engineers on best practices, code reviews, standards, and design patterns.
• Lead technical discovery sessions with clients.
• Create architectural documentation, mapping ~80–100 source systems into the data platform.
• Advanced SQL/Spark SQL performance expertise.
• Experience handling large codebases (100k+ LOC) and high-volume ingestion workloads.
• Experience with orchestration (ADF, Fabric, Databricks workflows, or similar).
• Strong familiarity with multi-source healthcare environments: Epic Clarity, Caboodle, Health Catalyst, claims, EHR, scheduling, etc.
• Understanding of data quality issues common in clinical and operational systems.
• Experience architecting solutions that meet HIPAA-compliant requirements.
• Ability to understand the Health Catalyst Power Platform accelerator at an architectural level.
• Define extension patterns and integration approaches between Databricks and Power Platform.
• Strong client-facing communication and consulting presence.
• Able to set standards, train others, and support a train-the-trainer model.

Benefits

• Flexible work location with a virtual first approach to work!
• 401(K) with match up to 50% of your 6% contributions of eligible pay.
• Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 2 floating personal days.
• Two medical plan options to allow you the choice to elect what works best for you!
• Option for vision and dental coverage.
• 100% employer paid coverage for life and disability insurance.
• Paid leave for birth parents and non-birth parents.
• Option for Healthcare FSA, HSA, and Dependent Care FSA.
• $67.00 monthly tech and home office allowance.
• Utilization and/or discretionary bonus eligibility based on role.
• Employee Assistance Program to help with everyday challenges.