Manager, Inside Sales

Inside Sales Team Manager In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. Are you first and foremost a developer of people – a coach who is passionate about developing talent and launching careers? We have the role for you! You will be based in Charlotte, NC and lead our Central Inside Sales Ruckus Team. You’ll work closely with Inside Sales Account Managers to identify goals that grow RUCKUS’s business and position RUCKUS’s solutions for new business to end users through our Ecosystem of partners including channel distributors, installation business partners, consultants, engineers, and integrators through telephone sales and scheduled in-field visits. Responsibilities In this role, you’ll be at the forefront of crafting a high-performance department lifecycle. Your responsibilities cover effective recruitment, swift onboarding, and the strategic development of premier talent. You’ll anticipate proactively deploying your best to other departments, and engaging in an ongoing cycle of refinement. Take charge of building and leading a dynamic inside sales team of 10+, intentionally encouraging individuals for progression into field or corporate roles. The benchmark for success is high, focusing on substantial revenue generation and outstanding performance. This is a hands‑on leadership role with a strong emphasis on physical presence in the office and active mentoring. Dive into the daily operations, ensuring your impact reverberates throughout your team. As an agent of change, the role involves modifying and improving processes based on concrete evidence. You’ll be a mentor capable of adapting techniques for optimal results, ensuring a flexible approach to success. Required Qualifications Completed bachelor’s degree with significant and validated experience in building and maintaining outstanding inside sales or other high‑performance teams. Proven experience as a coach or mentor is a plus. Proven success using CRMs to drive sales and efficiency. Experience in a B2B outward‑bound sales environment. Demonstrable evidence of sourcing, hiring, and onboarding new talent with success in exceeding results. Strong background in building relationships with account management and other sales teams. Strong written and verbal communication skills with a record of interpreting and presenting sophisticated concepts. Consistent record in using Microsoft Office to deliver professional-client communications, including Word, PowerPoint and Excel, and internet/phone presentations. Desired Experience 2+ years of experience leading teams. Sales experience in a global organization that has experienced exceptional growth. Understanding of IT infrastructure. Vistance Networks is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. #J-18808-Ljbffr RUCKUS Networks