Senior Project Manager

Job Description

Senior Project Manager - SLG

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Cloud for Good is seeking experienced technology professionals to lead Salesforce.com implementation projects with State and Local Government organizations. Successful candidates will be highly experienced in deploying Salesforce solutions and ideally have SLG industry experience.

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To be successful on client projects, Senior Project Managers will have strong Salesforce knowledge across a variety of Clouds and/or functionalities, as well as one or more demonstrated areas of expertise. They will also have strong consulting skills, such as project and time management and collaboration. Because most of the work of the Senior Project Manager is client-facing, communication skills and a genuine interest in helping people are very important. The ability to collaborate with peers and clients while building consensus is also critical for success.

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Location: Virtual: Home-based office in the US

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Work Authorization: Citizens or Permanent Residents of USA. Cannot provide Visa sponsorship.

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Qualifications and Education Requirements

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1. Experience: Must have a minimum of two (2) years experience in this field. Possesses a thorough understanding of the process requirements and provide both technical and management oversight of software implementation services for the project.
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2. Education: Possession of a Bachelor’s Degree. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
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3. Possession of a valid Project Management Professional (PMP) certification from the Project Management Institute (PMI). The PMP certification will be verified during the RFO selection. The PMP certification is required and may not be substituted with additional experience.
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4. Salesforce certified
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5. Experience consulting on Salesforce implementations (minimum 3 years of experience preferred; agile methodology experience preferred)
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6. Strong consulting skills, including project and time management, communication, and teamwork/collaboration
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7. Understanding of common business processes for State and Local Government Organizations
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8. Demonstrated success in leading enterprise projects larger than $1 million
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9. Experience running fixed-fee (fixed-price) projects, including scope management, budget tracking, and change control
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10. Scrum certification, or relevant experience, is preferred
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11. Proven track record of continuously improving organizations
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12. Salesforce Public Sector Solutions (PSS) experience is preferred
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Key Skills

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1. Strong project management skills
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2. Strong time management skills
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3. Strong written and verbal communication skills
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4. Intellectual curiosity
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5. Passion for continuous learning
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6. Presentation skills
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Main Responsibilities

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1. Lead and project manage Salesforce implementation projects
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2. Partner with clients to develop long-term solutions, assess client business requirements, and create requirements and design documentation
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3. Maintain up-to-date, current knowledge of Salesforce Public Sector Solutions
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4. Lead implementation solutions in multiple Clouds and conduct proactive QA on the team’s solutions
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5. Serve as first escalation point for clients; provide internal and external status updates; manage budget and scope; facilitate internal and external meetings; report on project status to internal leadership; monitor and mitigate project risks
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6. Optimize non-billable time to contribute to CFG Sales, Marketing, or Services delivery model
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7. Provide informal mentorship, and facilitate knowledge-sharing and growth opportunities to less experienced consultants
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8. Serve as an expert in CFG methodology and business process
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9. Provide feedback to CFG leadership on how the company can improve
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10. Show a commitment to customer satisfaction
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11. Deliver project assignments on time and within budget
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12. Consistently contribute to the betterment of Cloud for Good
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Working Successfully at CFG

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Cloud for Good is a client-service organization, and as a member of our fully remote team, there are a few non-negotiables that enable collaboration, professionalism, and exceptional client outcomes. We succeed when our teams work in partnership with clients, communicate proactively, and uphold the standards that make Cloud for Good a trusted partner.

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1. Travel Requirements
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2. All roles at Cloud for Good include a travel component. Business travel—both domestic and international—may be required based on project and client needs. The amount of travel will vary by role but is generally expected to be up to 20% annually. Travel is considered an essential part of this position and supports effective client engagement, collaboration, and company representation.
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3. Work Environment
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4. Cloud for Good is a fully remote company. Team members are expected to maintain a professional, distraction-free workspace that is camera-ready for video meetings. Collaboration takes place across Zoom, Office 365, Salesforce, and Slack during standard business hours (9:00 a.m. – 5:00 p.m. in your local time zone).
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5. Client Time Zone Alignment
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6. As a team member, you may be required to adjust your work hours to align with your key client’s time zone to support effective communication, collaboration, and project delivery. Flexibility and coordination with your Project Lead (Services) will help ensure success in this client-facing role.
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Disclaimers

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1. Equal Employment Opportunity
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2. At Cloud for Good, we are proud to be an Equal Opportunity Employer and adhere to the principles of Equal Employment Opportunity (EEO). We do not discriminate in employment decisions or practices on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic.
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3. Our commitment to non-discrimination applies across every location in which our company operates, and it encompasses all aspects of employment.
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4. Cloud for Good strongly encourages individuals from diverse backgrounds and identities to apply. Our commitment to diversity not only strengthens our workplace culture but also drives better outcomes for our clients. We value inclusivity and want applicants who may require special assistance or accommodation during the interview process to know we’re here to assist you.
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5. Use of AI in Interviewing
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6. At Cloud for Good, we believe in conducting interviews that are fair, equitable, and designed to evaluate candidates based on their qualifications and experience with the organization. To ensure that all candidates are given an equal opportunity to demonstrate their abilities, we prohibit the use of AI or any other type of machine learning tools during the interview process.
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7. Candidates are expected to participate in the interview process remotely using video conferencing. Any attempt to use AI or similar technology to respond to interview questions, analyze or provide feedback on the interview process, or perform any other interview-related tasks is strictly prohibited and will be considered a violation of our policy and may result in disqualification from the interview process.
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8. We understand that some candidates may have disabilities or other circumstances that require accommodation during the interview process. In such cases, we will make reasonable accommodations to enable candidates to participate in the interview process to the best of their ability. However, we do not permit the use of AI or similar technology as a substitute for direct participation in the interview.
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