Warehouse

Senior Warehouse Specialist

WorkForce Software, an ADP company, is hiring a Senior Warehouse Specialist. Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities? Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights? If so, this may be an opportunity for you. Read on and decide for yourself.

As a Senior Warehouse Specialist, you'll make valuable contributions to the organization by handling client relationships and helping to drive our clock hardware business forward for the WorkForce Software (WFS) suite of products. The Senior Warehouse Specialist will work closely with sales, clients, and vendors to address and resolve order issues and ensure order efficiency, resulting in the proper billing of orders and reconciliation of revenue. Additionally, you will be responsible for resolving post-fulfillment problems to ensure our clients' issues are addressed quickly and completely.

To thrive in this role, you will continuously improve internal processes while serving as a subject matter expert and proactively communicating accurate order updates to vendors, clients, and project teams to support exceptional client service. You'll coordinate schedules and shipments across departments, research and resolve invoicing issues per guidelines and SLAs while supporting finance and audit teams with reconciliation and compliance.

We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion.

Responsibilities include:

• Collaborate cross functionally with teams like Sales, to obtain required order documentation while delivering an excellent, seamless client experience that emphasizes ease of doing business.
• Demonstrate superb attention to detail, urgency, and critical thinking to process and complex domestic and international orders.
• Multi-task. You'll be responsible for reviewing contracts and order documentation for accuracy and completeness while tracking deals through revisions and product delivery.

Required qualifications include:

• Demonstrated ability to work with a diverse team and influence/drive change across functions.
• Strong knowledge of order management, and billing policies, processes, and systems.
• Possesses basic inventory management understanding.
• Basic financial understandings with excellent Excel skills.
• Strong communication skills both written and verbal.
• Capability to exercise mature judgement.
• Demonstrates technical aptitude to learn quickly and adapts to new circumstances.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

• Experience noted above OR
• Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.

You'll also love working here because you can:

• Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!