Front Desk Clerk

Job Description

Launch your hospitality career in the heart of Washington, D.C. at The District Hotel-where history, culture, and opportunity meet. Located near DuPont Circle, our elegant hotel offers team members front-row access to iconic landmarks, world-class museums, and vibrant city life. As part of a company recognized by USA Today's Top Workplaces USA and U.S. News' Best Companies to Work For in Overall, Hospitality, and Entertainment, you'll join a people-first culture that values growth, service, and unforgettable guest experiences. Whether you're drawn to the energy of the capital or the nearby charm of Virginia's beaches and countryside, The District is your gateway to a fulfilling career and a life fully lived.

Pay: $21.50 hourly

Here's why you will love It here:
• Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

Responsibilities

As a Front Desk Clerk, you will be:

• Greeting guests and owners on arrival.
• Checking in/out guests.
• Generating folios and collecting payments.
• Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel.
• Prepares and consistently restocks the front desk with supplies, including preparing arrival packets and area information.
• Answering phones and directing calls.
• Other duties as assigned.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications

To fulfill this role effectively, you must possess the following minimum qualifications and experience:

• Proficient English Language
• Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
• 6-month Customer Service Experience
• Open and flexible availability, including weekends and holidays.

Preferred, but not required

• Experience as a Front Desk/Guest Services Agent.
• Cash/Credit card transactions.
• Background in Resort Hospitality or related industries.