Director Business Development - Tarzana, CA OR Mission Hills, CA

Calling All Esteemed Leaders! Are you a strategic healthcare leader who excels at physician engagement, business development, service line growth, and creating new opportunities to enhance access and clinical excellence? Do you thrive in environments where relationship-building, strategic planning, and operational execution come together to advance organizational goals? If so, we invite you to explore this opportunity.

The Role

This is an onsite role in Mission Hills, CA or Tarzana, CA

The Director, Business Development, creates healthcare value initiatives related to physician services, including Providence-affiliated physician integrated delivery operations, development and implementation of new opportunities to create new physician delivery models in existing and contiguous markets.

Delivers key strategic initiatives related to creating Healthcare Value growth initiatives that drive volume and profitability, including integrated delivery operations, development and implementation of clinical programs and care delivery in existing and contiguous markets, growth of existing targeted services, and the identification and evaluation of launching new business opportunities. This role encompasses developing business plans, operating and capital budgets, variance analysis, implementation plans, marketing strategies, and dashboards/balanced scorecards to measure performance, including volume, quality, customer satisfaction, and financial indicators. The Director prepares for and delivers executive and board level presentations and fosters relationships with governing boards and community leadership to support strategic decision making, organization alignment and growth initiatives.

The Director's primary areas of responsibility include developing and building stronger physician relationships with to create alignment with Providence Health & Services (PH&S). In addition, the Director manages and develops relationships with medical groups, IPAs, and health plans; grows existing programs and services; and evaluates and launches new programs and services.

Responsibilities include the retention and recruitment of excellent physician partners that enhance the quality of clinical care provided to the ministries served. The position serves as a physician advocate and ombudsman, developing and managing communication between physicians and PHCMC.

The Director works closely with Administration, Medical Staff leadership, and Clinical Program Directors to identify physician recruitment needs and priorities based upon community need, Emergency Department coverage requirements, business strategies, and market opportunities, as well as in-depth knowledge of state and federal regulations for physician recruitment to ensure compliance with all regulatory and PH&S Legal Affairs guidelines.

What You’ll Do

• Collaborates with Valley Service Area leadership to develop and execute regional growth strategies while ensuring alignment between local ministry priorities and broader service area objectives. Participates in service area growth initiatives involving network integration, access optimization, ambulatory expansion, and clinical institute development.

• Develops and implements strategies to optimize referral capture, retention, leakage reduction, network integrity, and physician access. Works with physicians, medical groups, operational leaders, and service line teams to improve referral pathways and strengthen Providence's integrated delivery network.

• With Hospital and Medical Staff leadership, develop, implement, and monitor physician alignment, integration, recruitment and retention plans consistent with hospital needs across all medical and surgical programs, to fulfill ED Panel requirements, support existing physician practice growth, succession/transition planning and geographic expansion, and support strategic priorities including ambulatory and medical office building development in existing and new geographic markets.

• With Hospital Administration and Clinical Program Directors, oversee service line development and implementation including joint ventures, partnerships, alliances, and other hospital affiliations.

• Monitor and educate leadership regarding Payer Mix, including Managed Care and Service Line Trends.

• Collaborate with Hospital Administration, CSO, Managed Care and others to identify and develop relationships with new Medical Groups/IPAs that diversify managed care and physician portfolio and expand the referral base for services.

• Collaborate with CFO and COO to model business cases, pro formas, strategic and financial plans to ensure fiscal viability of operational plans. Establish collaborative business, financial and clinical metrics.

• Develop relationships within and outside PH&S for the formation of a service line continuum of care for PHCMC through various key constituencies such as patient and community, physicians, PH&S, competitors, and payors.

• Work collaboratively with physician leadership in all aspects of Clinical Program development and implementation. Ensure alignment and support of strategic priorities, maintaining strong, collaborative relationships in order to better understand the needs, requirements or other factors related to Clinical Programs.

• Partner with key stakeholders to promote consumer marketing strategies based on assessment of community needs that support physician practice and clinical program growth.

• Ensure comprehensive business plans, operating and capital budgets, variance analyses, implementation plans, business cases and marketing strategies, and dashboards/balanced scorecards that measure performance, including volume, quality, customer/patient satisfaction and financial indicators, are in place to enable the successful transition and hand-off to the operational management team.

• Integrate the alignment of Clinical Program objectives and operational goals into strategic and financial planning using business case and market assessments.

• Identify, evaluate, develop and implement new business growth opportunities, including developing business plans, budgets, pro-formas, implementation plans, and performance measurement tools with the assistance and guidance of the CSO, Clinical Program Directors, and others, as appropriate.

• Work with Decision Support to develop systems for tracking and analyzing volume, revenue, payer mix, financial performance (including ROI for new technologies and programs), customer satisfaction (patients, physicians), quality outcomes, and other relevant metrics for physicians, medical groups/IPAs, and new programs.

• Work with Marketing & Public Relations to develop a marketing approach and plan for new services, which supports physician practice and clinical program growth.

• Collaborate with Clinical Program Directors and Managed Care to identify opportunities with health plans, medical groups and IPAs to drive new business, including Center of Excellence contracts and new payment models.

• Gather market intelligence on competitive healthcare organizations within the service area to keep management aware of changing market conditions.

What You’ll Bring

Education & Credentials

• Bachelor's Degree in Business, Healthcare Administration, Marketing, Clinical Science, or related field.

• Master's Degree (preferred).

• Within 30 days of hire: California Fire and Life Safety Card - National Organization (Vendor Managed).

Experience & Expertise

• 10or more years of progressive management experience.

• 5 years of management experience in healthcare business development, strategic planning, and marketing.

• Experience preparing detailed business plans and pro formas.

• Demonstrated experience with overall business analysis, including marketing, quality, and financial data.

• Solid financial background gained through both operational and business planning experience.

• Experience in developing strategic plans and initiatives.

• Leadership of major clinical operations (preferred).

• Physician and medical group integration experience (preferred).

• Demonstrated knowledge of healthcare market research, program development, business modeling, and marketing.

• Demonstrated working knowledge of national healthcare trends, multi-disciplinary professional practice models, reimbursement principles, information systems, cost management, quality management, and customer service needs.

Professional & Leadership Capabilities

• Strong presentation and interpersonal skills that display a presence of leadership in a wide range of settings.

• Ability to establish strong team relationships and build trust and open communication with executives, managers, physicians, employees, patients, and visitors.

• Ability to lead assessment, analysis, design, and decision of strategic issues using participative planning and decision-making processes.

• Ability to process information and adapt quickly to a changing healthcare environment.

• Ability to manage change, promote positive interpersonal relations, and an understanding of physician alignment techniques and programs.

• Ability to conduct multiple projects simultaneously.

• Ability to meet strict deadlines.

• Well organized and follows through with details.

• Ability to represent PHCMC and PH&S in public settings.

• Ability to maintain good relations both inter- and intra-departmentally.

Why Join Us?

• Physician Alignment & Growth: Lead physician alignment, recruitment, retention, and integration efforts that support PHCMC's strategic priorities and long-term growth.

• Service Line Development: Drive clinical program development, joint ventures, partnerships, alliances, and new business opportunities across key service lines.

• Strategic Influence: Partner with hospital administration, physician leaders, medical groups, IPAs, payors, and community stakeholders to advance organizational goals .

• Business Development Impact: Support growth initiatives through strategic planning, business case development, financial analysis, market assessment, and performance measurement.

Ready to Shape the Future of Healthcare?

If you are a strategic healthcare leader with expertise in business development, physician alignment, service line growth, and healthcare strategy, we encourage you to apply and help advance the future of care at Providence Holy Cross Medical Center.

The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits.

At Providence we believe in the importance of human connection and the impact of in-person collaboration towards team cohesion and caregiver engagement. Further, we want our leaders to live in or near the communities we serve. Therefore, leaders applying for this role will be required to work a hybrid schedule, which consists of three days onsite, two days remote and live within a reasonable commuting distance to the ministry or service area they support and lead.

Salary Range by Location:

• Min: $85.88
• Max: $137.30

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.