Administrative Officer

Clinical Directorate Administrator Officer

As the Clinical Directorate Administrator Officer you will work collaboratively with all members of the clinical directorate to provide professional, efficient and confidential administration. We are a multidisciplinary team with colleagues who are based across the region at different sites and/or work remotely, therefore the postholder will need to be energetic and flexible in their approach.

This role will predominantly be based at home, with requirement to travel to EMAS Trust sites, as and when necessary.

Main Duties Of The Job

Working closely with our senior leadership team you will be required to:

• Operate an efficient diary management service using Microsoft Outlook.
• Ensure the effective and appropriate management of meetings including diary scheduling, distribution lists and filing of paperwork.
• Ensure that all paperwork is efficiently and effectively dealt with including operating a 'bring forward' system; ensuring all necessary paperwork is available when required.
• Prepare agendas and distribute papers including printing, collating and copying documents.
• Be able to take action notes of meetings
• Maintain an efficient electronic filing system.
• Deal with correspondence including emails and dealing with telephone and other enquiries.
• Organise financial payments as required.
• Maintain an awareness of ongoing issues in order to be able to chase up actions prior to meetings taking place.
• Clear precise telephone messages and resolve queries, as appropriate.
• Deal with queries from a wide range of organisations and individuals in a professional and sensitive manner, ensuring confidentiality at all times.
• Undertake other reasonable duties allocated by the Head of Innovation and Change within the level of responsibilities and scope of the post as may be required.

About Us

Working for us not only provides job satisfaction of knowing that what you do makes a real difference to our patients, but we offer a range of other great benefits too:

• Flexible approach to working patterns, we understand the importance of a work life balance and have a wide selection of rotas for part-time and full-time staff
• Holiday entitlement of 27 days rising to 29 days after 5 years and 33 days after 10 years, plus public bank holiday entitlement (pro rata for part time).
• Pay enhancements for out of hours, shift and overtime working, career and salary progression and annual personal development review.
• Uniform will be provided where this is a requirement of the role
• Expert training and support from our dedicated in-house education team.
• Membership of the NHS Pension Scheme.
• Occupational Health support along with an Employee Assistance Programme
• Supporting wellbeing networks
• NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
• Salary Sacrifice Schemes and cycle to work.
• An exceptional place to work to provide with high-quality emergency care to save lives and make a difference to people
• A first-class employer, promoting equality, diversity and inclusion of our employees. We are a Rainbow Accredited organisation, and a Veteran Aware and Disability Confident employer.

Job Description

This job will require managing a range of administration functions across a multidisciplinary team. The role will require the postholder to show their initiative and prioritise on a daily basis, primarily managing diaries and key projects through Microsoft Office functionality.

Person Specification

Qualifications

• Educated to GCSE level or equivalent in English and Maths
• Competent in Microsoft Office Software including Outlook, Excel, Word, Powerpoint and MS Teams

Experience

Essential

• Experience of working in an admin role

Desirable

• NHS experience

Communication And Relationship Skills

Essential

• Ability to develop effective working relationships with colleagues

Disclosure And Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer Name

East Midlands Ambulance Service NHS Trust

Address

1 Horizon Place

Mellors Way

Nottingham

NG8 6PY

United Kingdom