Client Intake Assistant (Full-Time)

Client Intake Assistant (Full-Time) – St. Louis, MO We are hiring a professional, outgoing, and customer-focused Client Intake Assistant to join our growing team in Creve Coeur, Missouri. Position Details Full-time position Monday–Friday Hours: 9:00 a.m. – 5:00 p.m. Competitive hourly pay with performance bonus opportunities Responsibilities Serve as the first point of contact for prospective clients by phone, email, and online chat. Respond promptly and professionally to prospective client inquiries. Follow up with prospective clients who do not retain the firm after the initial consultation. Coordinate and schedule consultations with attorneys across the firm. Confirm appointments with prospective clients prior to scheduled consultations. Provide maps, directions, and appointment information to prospective clients. Obtain opposing party information and coordinate conflict checks prior to consultations. Work closely with the Client Intake Director, Director of Administration, attorneys, and firm leadership to ensure an exceptional client experience. Maintain professionalism, confidentiality, and excellent customer service at all times. Qualifications High school diploma or equivalent. Strong computer skills and proficiency with Microsoft Office. Typing speed of approximately 45 WPM or higher. Excellent telephone, verbal, and written communication skills. Outstanding customer service and interpersonal skills. Strong organizational skills and attention to detail. Excellent attendance and punctuality. Ability to multitask in a fast‑paced environment. Prior law firm, legal, customer service, call center, or receptionist experience is a plus, but not required. Competitive Compensation & Benefits Competitive hourly pay with base pay plus bonus and incentive opportunities. 401(k) with company match. Roth IRA option. 95–99% employer‑paid health insurance (depending on state) plus buy‑up options. Health Savings Account (HSA) options. Dental, vision, and optional accident, critical illness, short‑term disability, and term‑to‑age‑100 life insurance. Paid vacation, five paid sick days, three personal days, nine paid holidays, paid birthday off. Company‑provided laptop. Career Growth Join one of the largest family law firms in the United States. Marketing team generating a consistent flow of new clients. Promotion from within whenever possible; mentorship and professional development. Strong leadership support and stable, long‑term career opportunities. About Stange Law Firm Stange Law Firm, PC is a multi‑state law firm devoted exclusively to divorce and family law. Our attorneys have been recognized by organizations such as Super Lawyers, The National Trial Lawyers, and the National Academy of Family Lawyers. To learn more about Stange Law Firm, visit All information submitted will be kept confidential in accordance with EEO guidelines. State: Missouri This is a non‑management position This is a full‑time position #J-18808-Ljbffr