Underwriting Support Specialist

Join Markel's Energy & Power Division

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!

The Energy & Power Division writes a broad portfolio of upstream, midstream, downstream, renewable energy and power risks on a global basis. Our current team has 28 employees across four office locations in London, Texas, the UAE and Singapore and our commitment to technical underwriting supports our decision making alongside experienced engineering expertise. Markel's customers are the most valuable stakeholders in the value chain and we work closely with our claims team to deliver the best possible experience. A great emphasis is placed on long term partnerships with both brokers and assureds and we travel extensively to build and maintain distribution networks and client relationships across the Globe. We pride ourselves on a collaborative team mentality and have a strong support structure in place to help all associates achieve their goals. We are an established leader in our selected segments and target leadership across our full offering. We write business on both Syndicate 3000 paper at Lloyd's and through Markel International Insurance Company Limited, and on Evanston Insurance Company paper on a non-admitted/surplus lines basis in the US.

Job Responsibilities

• Serve as a primary point of contact for agents and brokers by gathering information on behalf of the underwriters, answering questions, resolving low-complexity issues, and facilitating the overall servicing of accounts. Support the processing of business transactions that do not require underwriter review or signoff.
• Take necessary measures to obtain information needed to finalize inquiries and transactions, maintaining a suspense and follow-up system for outstanding underwriting items.
• Ensure accuracy of all information entered into internal systems and verify that all required documentation is complete and properly filed.
• Routinely communicate with team members, agents/brokers, and key business partners—including international colleagues within our Energy & Marine division—to research, gather, and validate information needed to review, analyze, and complete transactions.
• Utilize and adhere to internal guidelines, procedures, and service standards to ensure all assigned work is processed accurately, efficiently, and in compliance with regulatory and internal requirements.
• Participate in problem-solving activities to define issues, identify root causes, design and test solutions, and implement process improvements. Apply continuous improvement methodologies to enhance workflow efficiency and eliminate recurring problems.
• Under the direction of an Underwriter, attach appropriate forms, process policy changes, and support technical underwriting tasks as needed.
• Build and maintain effective working relationships with clients, brokers, and internal teams across both wholesale and retail business units. Represent the team with professionalism, confidence, and strong interpersonal skills.
• Participate in special projects and additional duties as assigned to support team operations, meet customer needs, and achieve business objectives.

Additional Role Components

This role includes exposure to chemical-related risks and underwriting considerations. Background or interest in chemistry, chemical processes, engineering, or general scientific principles is a strong plus.

Work closely with our international Energy & Marine team, gaining insight into global risk, specialty markets, and complex accounts.

Position is based in Dallas, Houston, or Austin, Texas.

Education

Bachelor's degree preferred

High school diploma required

Work Experience / Skill Sets

0–1 years of experience required

Excellent oral and written communication skills

Strong organizational skills and ability to manage multiple priorities in a fast-paced environment

Ability to work independently and collaboratively

Strong attention to detail and ability to follow established processes

Willingness to pursue insurance designations (e.g., AINS)

Intermediate proficiency in MS Word and Excel

Soft Skills (Emphasis)

Confident communicator who can interact professionally with internal and external partners

Organized and able to manage competing deadlines

Proactive in seeking information and resolving issues

Adaptable, comfortable working with diverse teams and shifting priorities

Critical thinker with strong problem-solving abilities

Relationship-builder who collaborates well across departments and cultures

Curious and eager to learn, especially in technical or scientific subject areas

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Who We Are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We're all about people | We win together | We strive for better

We enjoy the everyday | We think further

What's in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?

Choose 'Apply Now' to fill out our short application, so that we can find out more about you.

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

• All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
• All legitimate communications with Markel recruiters will come from Markel.com email addresses.
• We would also ask that you please report any job employment scams related to Markel to View email address on click.appcast.io.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to the View email address on click.appcast.io.

No agencies please.