Accounts Receivable Specialist

Overview Encore Fire Protection is an industry-leading, full-service fire protection company serving the Northeast from Maine to Pennsylvania with over 30,000 customers and over 2,000 employees. Encore's mission is to passionately deliver a unique experience to those who depend on us to save lives and protect property with innovative fire suppression, fire sprinkler and fire alarm solutions. We are seeking a dynamic Accounts Receivable Specialist to join our team of dedicated finance professionals supporting our accounts receivable management focused on our service business. Our continued growth and success has created this opportunity for a candidate looking to join a rapidly growing organization. The role will be based in our Pawtucket, RI headquarters reporting to our Senior AR Manager Services. You'll be utilizing your passion for our mission and ability to connect with people to: Manage a dedicated regional aging to identify and resolve delinquent accounts Maintain aging reports with timely and accurate status updates; notifying Operations and Account Management of disputes of critical accounts Identify and propose action for uncollectable debt in the form of demand letters, collection agency submission and write-off recommendations Recognize and communicate billing adjustments, cooperating with internal and external stakeholders to resolve discrepancies Collaborate with cross-functional teams and departments to identify areas of improvement, leading to improved DSO and reduced risk Focus on a proactive approach to solve complex problems and successfully manage ambiguity and unexpected change in a fast-paced environment Assist with answering accounting phone calls and related special projects, as required What you'll need to do it: Collections experience working in a fast-paced, high volume corporate collections environment Strong verbal and written communication and excellent interpersonal skills Knowledge of accounting principles and practices Comfortable utilizing multiple platforms to obtain client information Self-disciplined to work independently with minimal supervision, manage time effectively and consistently meets goals and deadlines Hands on experience generating detailed reports, validating and interpreting complex data to solve business challenges Strong Microsoft Excel skills, a plus Organized, detailed and able to multi-task in a high paced environment in a growing company What we offer: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few perks that a successful individual in this role can expect: Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role Purpose and results-driven work environment (work smarter, not harder) We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set! Speaking of attire, we offer all employees Encore gear when they join the team Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed Access to leading edge web-based productivity tools Participation in Fidelity 401(K) that includes employer match Medical, Dental, and Vision benefits through Blue Cross Blue Shield Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.