Veterinary Client Service Rep - Noah's Place Animal Medical Center

VCA Noah's Place Animal Medical Center

VCA Noah's Place Animal Medical Center is hiring a Client Service Representative to be the welcoming face of our AAHA-accredited hospital in St. Petersburg, FL. If you're outgoing, organized, and energized by helping pets and their people, this is the role for you.

We've been a trusted name in Pinellas County since 1997, known for quality veterinary care and a team that genuinely cares about our patients, our clients, and each other.

Here's what's in it for you:

• Access to the people and resources of a large veterinary community
• Growth and advancement opportunities
• Medical, dental, and vision insurance
• Employer-paid short-term disability and life insurance
• Paid vacation, sick time, and holidays
• Paid parental leave
• 401(k) with matching
• Generous hospital and product discounts
• Free mental health and self-care resources
• Tuition support and scholarships for veterinary technology and other programs
• Opportunities to give back through strong shelter partnerships and VCA Charities

As the face of VCA Noah's Place, you'll set the tone for the hospital and build the trust and confidence clients place in our care. You're the pivot around which the hospital operates, responsible for:

• Greeting visitors, answering phones, and guiding clients and their pets to exam rooms
• Scheduling and confirming appointments
• Placing outbound calls for follow-ups and outreach to prospective clients
• Presenting and explaining fees, and processing payments
• Recommending, selecting, and obtaining products and services, including prescriptions
• Answering questions about products and services, and educating clients on general animal husbandry and non-medical pet care (heartworm prevention, housebreaking, flea and tick control, etc.)
• Managing medical records, charts, reports, and correspondence
• Maintaining a clean, neat hospital inside and out, including handling pet "accidents"

In this role, you'll help create and maintain a positive, low-stress atmosphere for our clients and patients. Your mission: win the confidence of every pet parent by delivering an outstanding client experience, so we can provide exceptional care to every patient.

Interested in this opportunity? Apply! We look forward to hearing from you.