Metalworking Specialist- Account Manager

Job Description

Job Description

POSITION SUMMARY

The  Metalworking Specialist is a technical sales professional responsible for growing revenue and profitability within assigned metalworking accounts. This role works directly with customers to understand their operations, identify opportunities, and recommend solutions that improve efficiency and reduce costs.

IMPORTANT: Industrial distribution experience or strong knowledge of the industrial distribution industry is highly preferred. Candidates should understand industrial products, customer purchasing needs, and the manufacturing/metalworking market.

WHAT YOU’LL DO

• Conduct  customer needs assessments and recommend products and services that align with their requirements.
• Lead customer discussions with relevant technical insight and identify opportunities to improve their business.
• Identify customer challenges and develop  customized solutions that improve efficiency or reduce costs.
• Perform  cost-savings and business analysis to demonstrate the value of recommended solutions.
• Work with internal E&R teams and manufacturers to develop and implement customer solutions.
• Develop and manage  implementation plans and timelines with customers.
• Follow up after implementation to ensure solutions are meeting customer needs and identify future opportunities.
• Stay current on  metalworking trends, technologies, cutting tools, and machine tool applications .
• Educate customers on new technologies and how they can impact their business.
• Identify nonstandard solutions when needed to meet customer requirements.
• Expand customer knowledge and use of E&R Industrial products and services.

TRAVEL REQUIREMENT

This is a customer-facing field sales position that requires regular travel to customer locations and E&R branch offices. A valid driver’s license and ability to travel are required.

WHAT WE’RE LOOKING FOR

• 3+ years of experience in industrial distribution, cutting tools, machine tools, or related manufacturing/sales environments preferred.
• Strong  industrial/tooling distribution knowledge or background is highly preferred.
• Previous  field sales experience with cutting tools, machine tools, or industrial products preferred.
• Strong understanding of  CNC operations , including turning, drilling, and milling.
• Knowledge of  metal cutting, speeds and feeds, materials, and tooling .
• Familiarity with major machine tool and cutting tool brands and their applications.
• Business analysis experience with the ability to identify and implement improvement opportunities.
• Basic  CNC programming knowledge preferred.
• College degree or equivalent work experience.
• Excellent  oral and written communication and relationship-building skills .
• Ability to work effectively with  cross-functional teams .
• Proficiency with  Excel, Word, PowerPoint, and Outlook .
• Valid driver’s license and ability to  travel regularly to customer and branch locations .

WORK ENVIRONMENT

• Primarily an office and customer-facing environment.
• Regular travel to customers and E&R branch locations is required.
• Ability to lift less than 25 lbs. and occasionally work in difficult positions.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties, or skills required.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship