Legal Intake Specialist

Edgar Law Group, LLP is seeking a full-time Front Desk Concierge & Legal Intake Specialist to support front-office operations, prospective-client intake, scheduling, client communication, document handling, and general administrative workflow. This is an important client-facing position for someone who understands that the front desk of a law firm is not merely a reception station. It is a trust point, a communication hub, and the first point of operational control for clients, prospective clients, vendors, visitors, courts, agencies, referral sources, and members of the public. The right person for this role will be professional, steady, discreet, detail-oriented, and highly accountable during the workday. This position requires someone who takes pride in being present, prepared, responsive, organized, and available during scheduled working hours. Because the role supports front-office coverage, legal intake, scheduling, client communication, and administrative follow-through, reliability and clear communication are essential. This is not a passive reception role. The Front Desk Concierge & Legal Intake Specialist helps create the client’s first experience of the Firm and supports the internal flow of information needed for attorneys, tax professionals, and staff to serve clients effectively. The role requires careful listening, accurate note-taking, timely message routing, organized scheduling, appropriate document handling, and the ability to recognize when a client, prospective client, or internal team member needs prompt follow-up. The ideal candidate will have prior experience in a law firm, professional services firm, tax office, accounting firm, or client-service office environment where confidentiality, accuracy, responsiveness, and sound judgment are required. Legal intake experience is helpful, but the most important qualities are professionalism, reliability, follow-through, attention to detail, comfort with technology, and the ability to communicate clearly and courteously with clients, prospective clients, attorneys, tax professionals, staff, vendors, and members of the public. The Firm is looking for someone who can help protect the quality of the client experience while also supporting a more organized and disciplined front-office workflow. The successful candidate will understand that every call, message, appointment, document, and intake detail matters because each one affects the Firm’s ability to serve clients well and move matters forward efficiently. Compensation: $20 - $23 hourly #J-18808-Ljbffr