National Account Manager (Hospitality)

National Account Manager (Hospitality)

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. Start your journey with OBE and help us build the future.

What You'll Get to Do

The National Account Manager (Hospitality Vertical) is responsible for driving new customer acquisition and revenue growth across the hospitality market, including hotels, resorts, casinos, mixed-use developments, and national hospitality management groups. This role leads national and strategic hospitality accounts, builds executive-level relationships, and partners cross-functionally to deliver scalable, high-value solutions aligned to the operational and guest-experience needs of hospitality customers.

Key Responsibilities

• Develop and execute a national sales strategy focused on acquiring and expanding hospitality-sector customers.
• Identify, pursue, and close new business opportunities with hotel brands, ownership groups, developers, and hospitality management companies.
• Build and maintain executive-level relationships with owners, developers, procurement leaders, and operational stakeholders.
• Serve as the primary point of contact for assigned national hospitality accounts, ensuring satisfaction and long-term partnership.
• Collaborate with regional sales, estimating, operations, and customer service teams to deliver seamless project and account support.
• Lead strategic account planning, joint business planning, and quarterly business reviews.
• Partner with product management and marketing to provide hospitality market insights and influence solution development.
• Track pipeline activity, forecasts, and performance metrics using CRM tools.
• Negotiate contracts, pricing, and commercial terms while ensuring profitability and customer value.
• Stay current on hospitality industry trends, construction cycles, renovation timelines, and brand standards.

What We Are Looking For

• Bachelor's degree in Business, Education, Marketing, or related field preferred.
• 8+ years of experience in national or strategic account management, enterprise B2B sales, or hospitality-focused sales roles.
• Demonstrated success driving new customer acquisition and revenue growth.
• Strong executive presence with excellent communication and negotiation skills.
• Ability to translate customer needs into scalable, repeatable solutions.
• Comfort working cross-functionally with product, operations, and leadership teams.
• Proficiency with CRM systems and sales analytics.
• Willingness to travel nationally as required.

Preferred Attributes

• Consultative, strategic sales mindset with a strong hunter orientation.
• Experience managing complex, multi-location or multi-brand hospitality organizations.
• Strong business and financial acumen with the ability to assess ROI and lifecycle value.
• Ability to thrive in fast-paced environments with long and overlapping sales cycles.

What OBE Offers You

• Benefits that benefit you industry competitive benefits at the lowest cost to the employee
• Work-life balance PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work A pay-for-performance culture with potential for annual raises and bonuses
• Training We will equip you with the knowledge and skills you need to succeed