SENIOR STAFF ANALYST - Hobby

HOU MANAGEMENT SENIOR STAFF ANALYST

Applications will be accepted from all persons interested. Division/Section: HOU Management Workdays & Hours: Monday - Friday 8:00 am 5:00 pm, Occasional Weekend/Holidays (*Subject to change) PURPOSE OF DIVISION

The HOU Management division provides strategic, regulatory, and operational leadership to ensure that William P. Hobby airport delivers a safe, efficient, and worldclass passenger experience aligned with the organization's 5-star global service mission. It oversees all customer facing aspects of the terminal environment, facilities, amenities, and ensures that operational systems meet the highest standards of functionality, readiness, and ambiance. This division is composed of the HOU leadership team responsible for all internal and external leadership and guidance. The division also maintains safe and compliant operation of the Air Operations Area (AOA), directing daily airside activities, ensuring timely maintenance, and adherence of all federal requirements.

PURPOSE OF THE POSITION

The purpose of this position is to provide high-level analytical, administrative, and management systems support for HOU Management. The Senior Staff Analyst evaluates complex operational and regulatory issues, develops data-driven insights, supports strategic planning and decision-making that enhances the safety, compliance, and efficiency of William P Hobby. This role conducts advanced analysis, prepares executive-level reports and recommendations, and assists in the development of policies, procedures, and operational initiatives. This position enables management to effectively oversee programs, allocate resources, and maintain operational excellence across the division.

Candidates must be able to obtain all security required badge access including Custom Border Patrol access within 6 months from the hire date.

The Sr. Staff Analyst responsibilities of this position include, but are not limited to:

• Technical Competencies

  • Advanced Data Analysis & Reporting Ability to collect, organize, and analyze operational data using tools such as Excel, Power BI, Tableau, and Smartsheet (Microsoft).
  • High Level Excel Proficiency Comfortable with formulas, pivot tables, charts, and data validation with Excel, PowerPoint and Word.
  • Business Intelligence & Dashboard Development Develops and maintains dashboards, visualizations, and automated reporting tools that support leadership decision-making and regulatory oversight.
  • Technical Writing Able to prepare clear summaries, reports, and documentation.
  • Financial & Resource Impact Analysis Understands budgeting principles, cost drivers, and operational financial impacts; supports cost analysis and resource planning.

• Operational Competencies

  • Compliance Monitoring & Oversight Support Helps track compliance issues and supports corrective action documentation.
  • Incident & Support Analysis Assists with compiling and analyzing incident and emergency response data.
  • Process Improvement Support Helps evaluate workflows and identify opportunities for efficiency.
  • Strategic Planning Support - Provides analytical input for divisional planning, resource allocation, and program development to support senior leadership priorities.
  • Cross Functional Coordination - Collaborates with operations, maintenance, safety, and regulatory teams to ensure alignment and effective execution of airside programs.
  • Quality Assurance & Data Integrity - Ensures accuracy, consistency, and reliability of operational and compliance data used for decision making and reporting.

• Behavioral Competencies

  • Attention to Detail Ensures accuracy in data, documentation, and reporting.
  • Communication & Influence Communicates complex information clearly and professionally; adapts messaging for senior leadership, technical staff, and external stakeholders.
  • Critical Thinking & Problem-Solving Approaches complex issues with structured analysis, sound judgment, and the ability to recommend practical, data-driven solutions.
  • Adaptability & Resilience Works effectively in a dynamic operational environment.
  • Initiative and Accountability - Proactively identifies needs, takes ownership of tasks, and follows through with minimal supervision.
  • Professionalism & Integrity Handles sensitive information responsibly.

WORKING CONDITIONS

There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.

Occasional exposure to outdoor conditions such as heat, humidity, rain, or noise when conducting site visits or inspections.

Moderate physical activity, which may include walking long distances, standing for extended periods, or navigating large facilities.

Routine use of standard office equipment, including computers, phones, and related technology.

Work hours are generally standard business hours; however, occasionally early mornings, evenings, weekends, or on-call responsibilities may be required based on operational needs.

The role may involve interaction with the public, contractors, vendors, and internal staff, requiring effective communication in a dynamic environment.

Position may require moving between multiple work sites within the airport or departmental area.

MINIMUM REQUIREMENTS

KNOWLEDGE: Requires a Bachelor's degree in Business Administration, Public Administration or a field directly related to the type of work being performed. Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year-for-year basis.

EXPERIENCE: Five years of professional administrative, financial or analytical experience related to the type of work being performed are required. Professional experience related to the type of work to be performed may substitute for the education requirement on a year-for-year basis. May require a valid Texas driver's license and compliance with the City of Houston's policy on driving.

PREFERENCES

• Preferred candidates have a strong background in airport or aviation operations, with familiarity in FAA Part 139 and airside safety practices, supported by solid data analytics skills (Power BI, Tableau, Excel, Smartsheet) and experience in high-reliability or public sector environments, with the ability to turn operational activity into actionable insights.

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED

The selection process will involve application review and/or interview. Department may administer skills assessment test.

SAFETY IMPACT POSITION - YES

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

This is a Tier I designated position and essential for continued operation of critical airport functions. Employees in this position are required to report to work unless otherwise directed and must be immediately available. This includes during emergencies and hazardous weather events.

Pay Grade 28

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at:

To view your detailed application status, please log-in to your online profile by visiting: or call View phone number on click.appcast.io). If you need login assistance or technical support call View phone number on click.appcast.io. If you need special services or accommodations, call View phone number on click.appcast.io). (TTY 7-1-1)

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit:

EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.