Business Office Manager

Business Office Manager

The Business Office Manager is responsible for enhancing the overall resident experience through the provision of exceptional general business and accounting operations. The Business Office Manager prepares monthly billing statements and subsequent collections of accounts receivable. Responds directly to resident and/or family member inquiries regarding charges in a timely manner. Oversees Human Resource functions including new hire paperwork, on-boarding, and employee benefits, ensuring timely and accurate reporting and employee awareness. The Business Office Manager position is responsible for the community's recordkeeping for Grand Living. This is to be handled in The Sterling Touch® friendly, courteous, helpful, timely and professional manner, resulting in a very high level of resident satisfaction. The Business Office Manager is under the general guidance of the Executive Director in accordance with Community standards, processes, procedures, practices, and philosophy.

The Business Office Manager must possess the following knowledge, skills and abilities:

• Five or more years of progressively responsible Office Operations experience with Payroll, AP, AR, and GL experience
• Ability to read, write and understand the English language in order to meet with residents and their family members to explain billing charges, supervise staff, communicate with vendors as well as communicate with other employees.
• Working knowledge of Microsoft Windows operating environment, Microsoft Office Suite, and industry applications.
• Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
• Ability to lift or carry up to 20 pounds.

Education:

• Bachelor's degree; preferably majoring in accounting.
• Will consider the equivalent combination of work experience and education.

For the Business Office Manager position, we offer competitive compensation and a full benefits package for full-time employees including 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service; 2) affordable insurance options for medical, dental, vision and more; 3) a 401(k) with a 4% company match on a 5% contribution, 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).

PTO is earned at lesser rates for part-time staff. Grand Living is a high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements), Grand Spa & Fitness facilities available for use at designated times.

At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.