User Experience Designers at Talent Grub USA inc. Remote

User Experience Designers job at Talent Grub USA inc.. Remote. Day to Day Responsibilities: User Experience Research

• Conduct user interviews, surveys, and usability testing to understand user needs, pain points, and behaviors
• Analyze user data to identify areas for improvement and prioritization of design updates
• Develop user personas to represent user segments and inform design decisions
• Map user journeys to visualize the steps users take when interacting with a product or service, identifying pain points and opportunities for improvement

Usability Testing

• Conduct usability tests to identify usability issues and areas for improvement
• Analyze testing data and iterate on designs based on user feedback Information Architecture
• Design sitemaps and user flows to map out the logical structure of the platform and navigation pathways
• Create information hierarchies to ensure users can easily find relevant content

Collaboration

• Work closely with multiple elements of the Associate Experience team, as well as product managers and development teams
• Communicate design rationale and user insights effectively to cross-functional teams

Required Skills: Research and analysis methodologies - Expertise in conducting user research methods like interviews, surveys, and A/B testing, as well as ability to analyze resulting data UX Design principles

• Strong understanding of user-centered design methodologies, guidelines, and best practices
• Ability to effectively journey map process and digital experiences visually

Strong communication skills - Ability to effectively communicate research findings, user insights, and design concepts to technical and non-technical audiences Preferred Skills:

• Experience with employee portal design and strategy
• Familiarity with ServiceNow platform preferred
• Ability to work on multiple projects simultaneously

Education Requirements: Bachelor's Degree in Anthropology, Psychology, Human-Computer Interaction, Human Factors, or related field (or equivalent work experience) Prefer minimum of 5 years of experience in UX Research or Product Management Software Skills Required: Basic understanding of web development languages (HTML, CSS, etc) to communicate with developers This contract role will bring a user experience design perspective and advisement as we work to continuously improve our existing HR resources/services/processes. Scope covers, but is not limited to, myHR website and mobile apps, virtual agent, associate experience of HR services/processes, etc. #J-18808-Ljbffr Talent Grub USA inc.