IT Business Analyst

We are seeking a Business Analyst in either Plano, TX or Charlotte, NC. This role is onsite 3 days per week. This person will partner on a day-to-day with business stakeholders and technology teams to gather requirements and translate them into clear user stories and acceptance criteria. This BA will work closely with the Product Owner and development team during Agile ceremonies to refine features, clarify scope, and ensure work is build ready. This role will support testing efforts by answering questions during UAT/SIT and helping determine whether issues are defects or new requirements. The right person will continuously review current processes to identify gaps and improvement opportunities.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience

5+ years of experience as an IT Business Analyst
Strong experience gathering, documenting, and refining business requirements
Hands-on Agile/Scrum experience (writing epics, features, and user stories)
Ability to work closely with developers and testers to clarify requirements and acceptance criteria
Experience supporting UAT/SIT and helping distinguish defects vs. new requirements
Strong communication skills (written and verbal); comfortable facilitating discussions
Experience analyzing current processes, identifying gaps, and recommending improvements
Familiarity with JIRA or similar Agile tools
Comfortable working across business and technical teams
Self-directed, organized, and able to operate with minimal supervision
Strong preference for candidates with prior large banking environment experience


Nice to Have Skills & Experience

Experience acting as or partnering closely with a Product Owner
Background in enterprise or financial services environments
Experience refining or improving end to end business processes
Exposure to solution design discussions (not hands-on development)
Experience identifying dependencies and risks early in delivery


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.