Service Desk Supervisor — Secret Clearance
Dunhill Professional Search & Government Solutions
Dunhill Government Solutions is seeking a Service Desk Supervisor in the Quantico, VA area to lead first-level support, document incidents, and ensure SLAs are met. The role requires Secret clearance and a Security+ cert, with extensive IT operations experience and strong customer service skills. You will oversee staff, mentor technicians, track ticket queues, and drive KPI improvements while coordinating with Tier 2/3 and other teams to resolve complex issues. #J-18808-Ljbffr Dunhill Professional Search & Government Solutions
Vacancy posted 2 days ago
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