IT Service Desk Specialist I/II — Secret Clearance
Dunhill Professional Search & Government Solutions
Dunhill Government Solutions in Virginia is seeking a Service Desk professional to serve as the first contact for end-user IT issues, requests, and inquiries. The role emphasizes strong troubleshooting, customer service excellence, and adherence to SLAs while logging and tracking incidents. You will support Windows and macOS, Microsoft 365, VPN and VDI, and contribute to a knowledge base to reduce call volume. A Secret clearance is required; shift is 6am-2pm EST. #J-18808-Ljbffr Dunhill Professional Search & Government Solutions
Vacancy posted 1 day ago
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