Patient Financial Coordinator - Specialty Care Clinic

Patient Financial Coordinator

Pay Grade: G Job Code: GST051

The Georgia Department of Public Health (DPH) is the lead agency entrusted by the people of Georgia to protect lives and promote healthy lifestyles in communities throughout the state. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing for and responding to disasters.

As a member of the DPH team, you will join a group of passionate individuals dedicated to serving Georgians. Regardless of your role, you will contribute to protecting lives while enjoying a wide range of benefits.

• Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play.
• Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and the people of Georgia.
• Work with a Dynamic and Diverse Team – Collaborate with employees who share ideas and leverage collective strengths.
• Achieve Career Longevity – Take advantage of opportunities for learning and development that support a long-term career.
• Take Part in a Hands-on Working Culture – Work in a unique culture of active engagement and problem-solving, no matter your role.
• Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like yourself.

The Specialty Care Clinic is seeking a Patient Financial Coordinator to support activities that determine Ryan White eligibility and enrollment of clients into the AIDS Drug Assistance Program (ADAP), Health Insurance Continuation Program (HICP) and other forms of financial assistance. Working with a multi-disciplinary team that includes case management and medical providers, the coordinator will process applications and assume responsibility for ensuring compliance with Ryan White program requirements.

As a Patient Financial Coordinator within the Specialty Care Clinic at the Georgia Department of Public Health, you will join a dedicated group of public health professionals that help support the overall mission and vision of protecting lives of Georgian residents in a variety of ways.

• Provide benefits counseling, obtain and process documents to certify Ryan White eligibility for ADAP/HICP and other patient assistance programs.
• Assist clients with obtaining and processing healthcare plan applications during Open Enrollment.
• Maintain and monitor CareWare, Data Rx, and other relevant programs daily, weekly, and monthly to track upcoming eligibility, expiration dates, and patient compliance.
• Coordinate, monitor, track, and evaluate insurance enrollment, premium payments, co-pays, and changes in benefits with individuals, agencies, health insurance carriers, pharmacies, and the contracted Pharmacy Benefits Manager.
• Perform data entry and documentation in electronic health records and other databases.
• Provide timely follow-up and communication with clients and staff on important deadlines for certification and recertification of eligibility documents.
• Actively participate in interdisciplinary team meetings and collaborate with case management team to obtain information and refer clients to other services, as appropriate.

High school diploma/GED and three (3) years of job-related experience; or One (1) year of experience required at the lower level Admin Assistant 1 (GST050) or position equivalent.

Employee Benefits:

• 13 paid holidays
• Generous annual and sick leave
• Health, dental, vision, and life insurance options
• State retirement and savings plans
• Opportunities for continuing education and professional development

Additional Support Programs:

• Physical activity breaks
• Worksite wellness program
• Employee Assistance Programs
• Employee discounts

No phone calls, applications accepted ONLINE ONLY through the link posted.