Senior Facilities Manager

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Senior Facilities Manager – JLL

What this job involves – As a Senior Facilities Manager at JLL, you will serve as the primary point of contact for delivering exceptional facilities management services within highly regulated laboratory and research environments. This role demands a deep understanding of the unique operational requirements, safety protocols, and compliance standards that govern life sciences spaces. You'll lead a multidisciplinary team while partnering with clients to ensure their critical research facilities operate seamlessly, safely, and efficiently. 

What your day-to-day will look like:

• Serve as the primary JLL Client Relationship Manager, establishing trusted partnerships with client stakeholders while managing formal and informal relationship meetings to measure and address feedback throughout the year
• Champion a "Safety First" culture by leading EHS compliance initiatives, ensuring all JLL staff and third-party vendors meet safety, GxP, SLA, KPI, and regulatory requirements in GMP manufacturing environments
• Provide strategic leadership and operational guidance to facilities teams, fostering employee engagement, developing talent for increased responsibilities, and maintaining effective succession planning across all direct reports
• Ensure strict adherence to GMP/GLP/GDP compliance standards through completion of all required training, audit responses, critical preventive maintenance, and environmental regulations
• Manage comprehensive facility operations including all IFM indirect equipment and services while understanding contract scope in detail and identifying opportunities to enhance client experience and operational efficiency
• Develop and manage annual site operating budgets, delivering detailed variance analysis and periodic forecasts while effectively controlling expenses to meet or exceed savings targets with documented tracking
• Support portfolio-wide standardization initiatives by consolidating vendors, standardizing service level agreements, and implementing all sourcing transitions and service level changes as required
• Lead sustainability programs by actively participating in demand response, recycling initiatives, and special environmental events while promoting both client and JLL sustainability objectives
• Conduct performance management processes including goal setting in Workday, mid-year and year-end reviews, and recognition programs that celebrate team and individual success
• Oversee financial processes and controls including competitive bidding, change order requests, purchase order issuance, and work receipting in collaboration with Facility Coordinators and Contract Services

Required Qualifications:

• 5+ years facility management experience, with at least 2 years in leadership capacity managing complex commercial properties

• Excellent verbal / written communication and presentation skills.
• Proven record of providing excellent internal and external customer service
• Strong budget management skills with demonstrated ability to forecast, analyze, and control operational expenses across multi-million dollar facility portfolios
• Experience in driving OSHA compliant safety program and maintaining environmental compliance related to facility operations (Air, Water, Waste Management).
• Experience in supporting compliant Environmental, Health and Safety training program related to facility management operations.

Preferred Qualifications:

• Strong working knowledge of FDA regulations, GMP/GLP standards, biosafety protocols, and relevant environmental health and safety requirements
• Professional certification such as Certified Facility Manager (CFM), Facility Management Professional (FMP), or related credential

Location : Sanford, NC

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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