Customer Service Representative CSR at HVAC and Plumbing company

Benefits:

Flexible schedule

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Bonus based on performance

702 PlumbAIR is a small business in Henderson, NV offering HVAC and Plumbing Services. We are seeking a dynamic and outgoing individual to join our team as a Customer Service Representative. This Customer Service Representative will be responsible for assisting customers with their products and services. We are interested in hiring a highly organized, detail-oriented and efficient individual who is comfortable dealing with our customers as well as our technicians.

Responsibilities:

· Answer incoming calls and schedule service appointments · Must be comfortable calling our customers to advertise services · Provide excellent customer service and handle customer inquiries · Dispatch technicians and coordinate daily schedules · Enter and update customer information accurately · Process service requests, invoices, and follow-ups · Communicate effectively with technicians and management

Qualifications:

· Strong communication and customer service skills · Ability to multitask in a fast-paced environment · Basic computer and data entry skills · HVAC or plumbing office experience preferred (but not required) · Bilingual (English/Spanish) a plus

What We Offer:

· Hourly Pay $13-18 Based on experience · Steady, full-time position · Supportive team environment · A robust benefit package · Opportunity for growth within the company