Bilingual Customer Service Associate
Virtual Vocations Inc
Providing exceptional customer support, the full-time Bilingual Customer Service Associate will engage with clients through various channels, resolving inquiries and complaints while managing special projects and meeting performance metrics, with a hybrid work schedule that includes onsite work in Lewisville on Tuesdays and Wednesdays and remote work on other days. Key responsibilities Respond to customer inquiries via phone, email, or chat Lead special projects for the team and document customer interactions Resolve customer issues efficiently and follow up to ensure satisfaction Required qualifications High school diploma or GED Minimum of 1 year of related professional experience or equivalent education Basic computer proficiency, including experience with email and data entry Ability to multitask and manage time effectively in a fast-paced environment Reliable attendance and punctuality
Vacancy posted 4 days ago
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